Location:

Elizabeth, NJ Schedule:

Monday to Friday 8:00 AM to 4:30

PM Compensation:

$20 per hour Duties Coordinate all aspects of air export shipments, including booking space with carriers, scheduling pickups, and managing transit timelines to meet client deadlines Prepare and verify export documentation such as commercial invoices, packing lists, airway bills, and customs declarations in accordance with trade compliance standards Collaborate closely with clients, carriers, customs brokers, and internal teams to ensure accurate information flow and timely shipment processing Utilize transportation management systems (TMS), EDI (Electronic Data Interchange), and CRM software to track shipments, update statuses, and generate reports Manage client relationships through effective communication, providing updates on shipment status, resolving issues promptly, and ensuring high levels of customer service Negotiate rates and contracts with carriers and freight brokers to optimize costs while maintaining service quality Ensure compliance with international trade regulations including FDA regulations where applicable, customs procedures, and shipping logistics requirements Experience Proven experience in supply chain management or transportation management within a logistics or freight forwarding environment Strong background in air freight operations, including freight brokerage, NVOCC (Non-Vessel Operating Common Carrier), or logistics company experience Demonstrated account management experience with B2B sales focus, inside sales skills, and client relationship management expertise Familiarity with transportation management systems (TMS), CRM software, EDI platforms, and AS400 is highly desirable Knowledge of international trade regulations such as FDA regulations and trade compliance standards Excellent negotiation skills paired with customer service orientation to foster long-term client relationships Proficiency in Microsoft Office Suite for data entry, reporting, and communication tasks Ability to handle dispatching tasks efficiently while managing multiple shipments simultaneously Requirements Bilingual (English and Spanish required) Be able to communicate via email, must know how to write email using outlook Use Microsoft Suite (excel)

Pay:

$20.00 per hour

Benefits:

401(k) Health insurance Paid time off

Work Location:

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