Romulus, MI Job Details Full-time 9 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Qualifications Customer communication
Full Job Description Benefits:
Fully paid healthcare coverage 401(k) Dental insurance Paid time off
Customs Brokerage Agent Job Type :
Full-Time Work Arrangement:
Primarily In-Office Position Summary SEKO Logistics is seeking an experienced Customs Brokerage Agent to join our Customs Brokerage team. The ideal candidate will have hands-on experience with U.S. Customs brokerage operations and a strong understanding of the import entry process, U.S. Customs regulations, tariff classification, and documentation requirements. This is a primarily in-office position designed for someone who values collaboration and being part of an experienced Customs brokerage team. The position also offers hybrid work flexibility as a benefit, based on business needs, performance, and departmental requirements. A U.S. Customs Broker License is preferred but not required. Candidates must have prior Customs brokerage experience. Key Responsibilities Prepare, review, and transmit U.S. Customs entries accurately and timely in accordance with CBP requirements and client instructions. Review commercial invoices, packing lists, bills of lading/air waybills, certificates of origin, arrival notices, and other supporting documentation for accuracy and completeness. Determine and verify HTS classifications, duty rates, country of origin, trade program eligibility, and applicable Chapter 99 tariff requirements. Calculate duties, taxes, and fees associated with imported merchandise. Monitor Customs entries and shipments through release and resolve holds, rejects, documentation issues, and other clearance exceptions. Communicate with U.S. Customs and Border Protection (CBP), Partner Government Agencies (PGAs), carriers, customers, and internal operations teams to facilitate timely clearance. Research and respond to Customs inquiries, including Requests for Information (CF-28), Notices of Action (CF-29), and other CBP correspondence as appropriate. Assist with post-entry activities, including Post Summary Corrections (PSCs), protests, reconciliation, duty refund opportunities, and other entry corrections as needed. Maintain accurate client profiles, classification databases, parts lists, and Customs brokerage instructions. Provide customers with operational guidance regarding Customs requirements, documentation, tariff treatment, and import procedures within the scope of the position. Stay current with changes to the Harmonized Tariff Schedule, CBP regulations, trade remedies, tariff programs, Partner Government Agency requirements, and other developments affecting U.S. imports. Identify potential compliance concerns and escalate complex classification, valuation, origin, AD/CVD, tariff, or regulatory issues when appropriate. Work closely with Customs Brokerage, transportation, account management, and compliance team members to provide consistent and responsive customer service. Prepare reports and perform other Customs brokerage and compliance-related duties as assigned. Qualifications Previous U.S. Customs brokerage experience required. U.S. Customs Broker License preferred but not required. Working knowledge of U.S. Customs entry procedures and import documentation. Familiarity with the Harmonized Tariff Schedule of the United States (HTSUS) and tariff classification. Knowledge of ACE/ABI and electronic Customs entry processing. Experience working with Customs brokerage software; CargoWise experience is a plus. Familiarity with current trade programs and additional duty requirements, including Section 301, Section 232, Chapter 99 tariffs, Free Trade Agreements, and AD/CVD, is preferred. Experience with Partner Government Agency requirements is a plus. Strong computer skills, including proficiency with Microsoft Office applications. Skills & Competencies Exceptional attention to detail and commitment to accuracy. Strong organizational and time-management skills. Ability to prioritize workload and manage multiple Customs entries and deadlines simultaneously. Strong analytical and problem-solving abilities. Ability to research Customs requirements and troubleshoot entry and clearance issues. Professional written and verbal communication skills. Ability to communicate effectively with customers, co-workers, carriers, CBP officials, and other government agencies. Strong sense of accountability and ownership of assigned work. Ability to work both independently and collaboratively within a team environment. Customer-focused approach with a commitment to responsive and reliable service. Benefits & Work Environment SEKO Logistics offers a competitive benefits package designed to support our employees both professionally and personally. Fully paid healthcare coverage Full-time employment Opportunities to expand Customs brokerage, compliance, and regulatory knowledge Additional comprehensive employee benefits will be provided during the interview process. Preferred Qualifications U.S. Customs Broker License in good standing preferred but not required. Experience handling complex Customs entries and post-entry work. Experience with automotive, manufacturing, or other high-volume import accounts. Familiarity with CargoWise or a comparable Customs brokerage platform. Experience researching HTS classifications, trade remedies, and Customs regulatory requirements.
