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W3Global
Import Operator Ocean & Air Freight
Career Insights for Customs Broker
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Based on Texas data
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What they do
A Customs Broker helps clients to get imported goods through customs at international borders. Advises on shipping routes, customs forms and requirements, duties, taxes and insurance; assists with problem solving and distribution of goods after arrival.
$53,130 / year median in Texas
+6% projected growth
Job Description
We are seeking an experienced Import Operator with 3+ years of freight forwarding/import operations experience (mandatory) to manage ocean and air import shipments from Asia and Europe.
Handle data entry/updates, bookings, document processing/review, arrival notices, shipment tracking, and delivery scheduling.
Coordinate with customers, overseas offices/agents, airlines, ocean carriers/intermodals, terminals, warehouses, brokers, truckers, and other logistics partners.
Monitor customs clearance, shipment status, and final-mile delivery; resolve delays and exceptions.
Provide proactive customer updates and status reports.
Apply Incoterms and understand basic accounting processes, including profit-sharing statements, debit notes, and credit notes.
Maintain accurate shipment files and ensure timely operational and financial completion.
Hands-on air and/or ocean import experience.
Knowledge of customs procedures, import documentation, Incoterms, and basic accounting.
Strong communication, organization, follow-up, and problem-solving skills.
Ability to manage multiple shipments in a fast-paced environment.
Responsibilities:
Manage air and ocean import shipments from origin through customs clearance, destination port/CY, and final delivery.Handle data entry/updates, bookings, document processing/review, arrival notices, shipment tracking, and delivery scheduling.
Coordinate with customers, overseas offices/agents, airlines, ocean carriers/intermodals, terminals, warehouses, brokers, truckers, and other logistics partners.
Monitor customs clearance, shipment status, and final-mile delivery; resolve delays and exceptions.
Provide proactive customer updates and status reports.
Apply Incoterms and understand basic accounting processes, including profit-sharing statements, debit notes, and credit notes.
Maintain accurate shipment files and ensure timely operational and financial completion.
Requirements:
3+ years of freight forwarding/import operations experience.Hands-on air and/or ocean import experience.
Knowledge of customs procedures, import documentation, Incoterms, and basic accounting.
Strong communication, organization, follow-up, and problem-solving skills.
Ability to manage multiple shipments in a fast-paced environment.