We are seeking an experienced Import Operator with 3+ years of freight forwarding/import operations experience (mandatory) to manage ocean and air import shipments from Asia and Europe.

Responsibilities:

Manage air and ocean import shipments from origin through customs clearance, destination port/CY, and final delivery.

Handle data entry/updates, bookings, document processing/review, arrival notices, shipment tracking, and delivery scheduling.

Coordinate with customers, overseas offices/agents, airlines, ocean carriers/intermodals, terminals, warehouses, brokers, truckers, and other logistics partners.

Monitor customs clearance, shipment status, and final-mile delivery; resolve delays and exceptions.

Provide proactive customer updates and status reports.

Apply Incoterms and understand basic accounting processes, including profit-sharing statements, debit notes, and credit notes.

Maintain accurate shipment files and ensure timely operational and financial completion.

Requirements:

3+ years of freight forwarding/import operations experience.

Hands-on air and/or ocean import experience.

Knowledge of customs procedures, import documentation, Incoterms, and basic accounting.

Strong communication, organization, follow-up, and problem-solving skills.

Ability to manage multiple shipments in a fast-paced environment.

Industry:

Freight Forwarding /

International LogisticsExperience:

3+ Years - Mandatory