• Essential Duties and Responsibilities:

• + Review and approve money movement transactions using applicable regulations, firm policies, supporting documentation, and sound supervisory judgment.

+ Follow the facts to identify inconsistencies, unusual circumstances, potential fraud or financial exploitation, and matters requiring investigation or escalation. + Contact clients to verify disbursements that meet established thresholds or when circumstances warrant additional confirmation. + Review ACH, Standing Letter of Authorization (SLOA), and Periodic Payment setups for Branch Manager client accounts; communicate findings and address identified concerns. + Monitor the Money Movement Supervision inbox, assess next steps independently, and escalate issues when appropriate. + Partner with financial advisors, branch managers, regional leadership, Fraud, SARC, and other internal teams to resolve complex account matters. + Explain supervisory concerns, decisions, and required actions clearly—even when the conversation is sensitive or the answer is not the one requested. + Maintain current knowledge of regulations, firm policies, and emerging money movement risks and apply that knowledge consistently. + When assigned, investigate customer disputes and evaluate matters involving senior and at-risk clients. + Identify trends, recurring issues, and opportunities to strengthen supervisory practices, processes, controls, policies, and procedures. + Take ownership of matters from initial review through documented resolution and perform other responsibilities as assigned.

• Skill In:

• + Critical thinking and sound judgment, including the ability to interpret requirements and apply them to complex or unusual circumstances.

+ A disciplined eye for detail and risk, balanced with practical consideration for workflow and the client and advisor experience. + The ability to manage competing priorities, make timely decisions, and work independently with minimal direct supervision. + Clear, confident written and verbal communication with clients, financial advisors, branch managers, regional leadership, and internal partners. + Professional composure during sensitive, challenging, or high-stakes conversations. + Strong collaboration and relationship-building skills across business units and differing perspectives. + A commitment to high-quality service without compromising supervisory standards or risk controls.

• Ability To:

• + •Follow the evidence:•Investigate complex transactions and client circumstances, connect relevant facts, and reach well-supported conclusions.

+

• Communicate with clarity:
• Explain concerns, decisions, required actions, and supporting rationale in a direct, respectful, and well-documented manner. +
• Use•sound judgment:•Balance regulatory requirements, client circumstances, firm exposure, and probable consequences; recognize when further investigation or escalation is needed.

+

• Build expertise:
• Maintain strong technical knowledge and continue developing capability across Money Movement, Dispute Resolution, and Senior & At-Risk Client matters. +
• Partner effectively:
• Build trust across Supervision, Operations, Fraud, branches, and regional leadership, and work through differing perspectives to reach appropriate outcomes. +
• See the broader risk:
• Look beyond an individual transaction when circumstances may indicate fraud, financial exploitation, inappropriate activity, or another heightened concern. +
• Own the outcome:
• Carry matters from initial review through resolution, manage priorities independently, follow through, and document decisions and actions completely. +
• Adapt and learn:
• Respond effectively to changing priorities, regulations, emerging risks, and business needs, including assignments across DR, SARC, and Money Movement.

• Educational/Previous Experience Requirements:

• Bachelor's degree (B.A) in a related discipline and a minimum of three (3) years of experience in Supervision and/or the financial services industry. ~or~
• An equivalent combination of experience, education, and/or training approved by Human Resources.

• Licenses/Certifications:

• + Appropriate series license(s) for assigned functional area preferred or the ability to obtain within an established timeframe.

+ SIE required provided that an exemption or grandfathering cannot be applied. + Required to have a Series 7, 9 and 10 + Series 24 can be used instead of the 9 and 10 + Additional licenses/certifications demonstrating the candidate's knowledge/expertise in industry regulation and concepts preferred.

• Are You Ready to Make an Impact?
• If you are curious, composed, and willing to make well-reasoned decisions when the path is not obvious, we would like to hear from you.

The work will not always be easy—but it will matter.