Since 1972, Orlando Orthopaedic Center has remained independently owned and has grown to include 24 orthopaedic specialists across multiple subspecialties, many of whom are recognized leaders amongst their peers nationwide. We have nine Orlando Orthopaedic Center locations throughout Central Florida, plus a state-of-the-art outpatient surgery center at the heart of our downtown campus located in the trendy SoDo Shopping District just south of downtown Orlando. To provide more immediate care, we have opened several orthopaedic injury walk-in clinics located throughout Orlando and the surrounding communities. For over 50 years, our team of physicians and support staff have been getting Central Floridians back to work, back to play and back to making a difference in our community.

JOB SUMMARY

Responsible for resolving outstanding insurance balances through timely follow‑up, identifying denial trends, and interpreting insurance coverage. Prepares and submits appeals for denied claims to ensure accurate reimbursement.

EDUCATIONAL REQUIREMENTS

High school diploma required Strong accounting computer skills required Knowledge of ICD-10 and CPT codes preferred

QUALIFICATIONS AND EXPERIENCE

Previous medical billing or A/R experience preferred. Strong understanding of insurance processes, billing workflows, and medical terminology. Excellent communication and problem‑solving skills. High attention to detail and strong organizational abilities. Ability to work effectively in a fast‑paced, team‑oriented environment Responsibilities include, but are not limited to, the following: AR Financial Coordinator Review assigned billing queues and performed comprehensive account analysis to determine next steps. Communicate with patients and insurance carriers on outstanding AR matters Verify and interpret insurance eligibility and coverage using online platforms or direct payer contact Analyze daily A/R reports to identify issues and complete necessary corrections. Process patient and insurance payments, including secure credit card transactions. Apply contractual adjustments and post payments accurately and in accordance with payer guidelines. Review and respond to incoming correspondence in a timely and professional manner. Repost charges, adjustments, and payments as needed to maintain account accuracy. Prepare and submit appeals following payer‑specific guidelines. Generate and monitor daily audit journals to identify and correct billing or posting errors. Maintain fee schedules for assigned queues. Research insurance credit balances and process refunds according to established policies. Maintain current fee schedule by assigned queue General Administration Protect patient confidentiality and ensure full compliance with HIPAA standards and practice policies. Keep current with insurance denial trends, reimbursement updates, and industry changes. Utilize practice management systems, electronic health records, and related billing software proficiently. Participate in ongoing training and continuing education as requested. Perform additional duties as assigned by the Revenue Cycle Manager. Supervisor Responsibilities This job has no supervisory responsibilities. Typical Physical Demands Work may require sitting for long periods of time, and also stooping, bending and stretching for files and supplies. Position requires manual dexterity sufficient to operate a keyboard, operate a computer, telephone, calculator, copier, and such other office equipment as necessary. Position also requires viewing computer screens and typing for long periods of time and working in an environment which may be stressful. Position could require occasional travel. Typical Working Conditions Normal office environment employee must work well under pressure and may be required to work flexible hours.

Job Type:

Full-time Benefits:

401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance Application Question(s): What is your expected hourly pay range for this position?

Education:

High school or equivalent (Required)

Experience:

Accounting:

2 years (Required) ICD-10 and CPT codes: 2 years (Required) accounting, data entry or medical payment posting: 2 years (Required)

Work Location:

In person