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Business Support Specialist II (Hybrid)
Career Insights for Financial Operations Specialist
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Scorecard
Based on North Carolina data
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What they do
A Financial Operations Specialist specializes in foreseeing or carrying out financial transactions or other routine operations that are influenced by compliance needs. Requires some knowledge of accounting, billing, customer service and contracts. Helps businesses and their customers resolve financial billing and reconciliation issues.
$79,222 / year median in North Carolina
-2% projected decline
Job Description
Business Support Specialist II (Hybrid) First Citizens Bank United States, North Carolina, Raleigh 100 East Tryon Road (Show on map) Aug 31, 2026
Overview This is a Hybrid role that would require coming in the Raleigh, NC office Tuesday, Wednesday, and Thursday. Supports the Bank's business and commercial lending activities by providing financial spread reports for business and commercial customers and prospects. May also support the lending activities of the agribusiness and governmental lending channels. Responsibilities & Qualifications Receive, evaluate, and spread appropriate financial statement data into spreading software. Interpret and understand personal and business financial data found in financial statements, CBI reports, personal tax returns, accounting and tax changes and notes to financial statements in order to transfer information appropriately in the spreading software. Request any additional information needed to complete the work requests in accordance with servicing requirements and Bank guidelines. Assist field associates, analysts and underwriters with industry information (NAICS Codes, RMA comparisons, etc.)
Position Specific Skills:
Detail oriented Analytical skills
Qualifications:
Bachelor's Degree and 0 years of experience in Support, or Operations, or Customer Service OR High School Diploma or GED and 4 years of experience in
Support, or Operations, or Customer Service Additional Qualifications:
Minimum of 6 hours of college level accounting.
Must have strong understanding of financial principles & concepts and good understanding of business legal structures.
Attention to detail, computer skills, and good oral and written communication skills Additional Information Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.