Join the Recovery Department of a well-established automotive finance company where you'll play a key role in protecting company assets and managing the recovery process from repossession through final disposition. Michael Wayne Investments is seeking an Asset Recovery & Loss Mitigation Specialist to join our Recovery Department in Norfolk, Virginia. The ideal candidate is highly organized, exercises sound judgment, thrives in a fast-paced environment, and can successfully manage multiple priorities while working independently. Primary Responsibilities Assign repossession referrals and coordinate with recovery agents. Perform skip tracing and collateral research. Manage Recovery on Hand (ROH) inventory from repossession through final disposition. Process customer redemptions and voluntary collateral surrenders. Coordinate with attorneys, impound facilities, auctions, insurance companies, law enforcement agencies, and third-party vendors. Coordinate vehicle transportation to auction facilities. Manage the auction disposition process, including reviewing condition reports, evaluating offers, and maximizing recovery on vehicle sales. Process vehicle titles, lien releases, DMV paperwork, and ownership-related issues. Maintain accurate account documentation and Microsoft Excel tracking spreadsheets. Monitor bankruptcy accounts, impounds, deceased borrowers, and other special recovery situations. Qualifications Previous experience in automotive finance, banking, collections, repossessions, title processing, insurance, dealerships, or related financial services preferred. Working knowledge of repossession laws, redemption requirements, or recovery procedures is a plus. Knowledge of vehicle titles, lien processing, DMV procedures, and vehicle auctions is preferred. Strong Microsoft Excel, organizational, and computer skills. Excellent communication and problem-solving abilities. Ability to manage multiple priorities while working independently and meeting deadlines. Willingness to learn and develop within the recovery and asset management field. Schedule Monday through Friday 8:00 a.m. - 5:00 p.m.

Work Location:

Norfolk, VA 23502 (In person) We are an Equal Employment Opportunity Employer and maintain a drug-free environment. All applicants may be subject to background checks.

Pay:

$19.00 - $23.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person