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RC
RiverFall Credit Union
Member Service Associate II
Career Insights for Financial Services Representative
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Scorecard
Based on Alabama data
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What they do
A Financial Services Representative sells financial services and advises clients on financial services products, including banking services, securities and insurance.
$65,502 / year median in Alabama
-10% projected decline
Job Description
Member Service Associate II RiverFall Credit Union - 5.0 Tuscaloosa, AL Job Details Full-time From $17 an hour 7 hours ago Benefits AD&D insurance Paid holidays Disability insurance Health insurance Dental insurance 401(k) Paid time off Pension plan Vision insurance 401(k) matching Credit union membership Bereavement leave Life insurance Retirement plan Qualifications Computer operation Financial services customer support Microsoft Outlook High school diploma or GED Attention to detail Full Job Description RiverFall Credit Union, located in Tuscaloosa, Alabama, is seeking an experienced Member Service Associate (MSA II) to join our team. This role is ideal for a financial services professional who is passionate about delivering exceptional member experiences and building meaningful relationships. In this position, you will confidently manage daily account transactions, open and service accounts, identify member needs, and recommend appropriate financial products and services that support long-term financial well-being. As a trusted resource for our members, you will play a key role in advancing our mission. This is a full-time position with benefits. The pay range for this position begins at $17 an hour but is negotiable based on experience level. Remote work is not available for this position. Are you? Experienced in banking or credit union operations? Passionate about delivering outstanding service and building trusted relationships? Detail-oriented, dependable, and confident handling financial transactions? Aligned with values like kindness, growth, and community engagement? Here's what we are looking for: High School Diploma or equivalent 3-5 years of experience in banking, credit unions, or financial services required Proven decision-making skills and attention to accuracy and compliance Working knowledge of computers, Microsoft Office (Word, Excel, Outlook), and the ability to learn our processing systems We take care of our people: Health, Dental and Vision insurance Short- & Long-term disability Life Insurance, AD&D and more 401(k) & Pension Plan 20 days Paid Leave annually, bi-weekly accrual Here's the best part: Monday-Friday day shift with weekends off 13 paid holidays off each year A great place to work that will invest in you!