A Financial Services Representative sells financial services and advises clients on financial services products, including banking services, securities and insurance.
Member Service Representative LVL UP Fitness Boca Raton, FL Job Details Temporary | Part-time | Seasonal $15 - $20 an hour 1 day ago Benefits Flexible schedule Qualifications Customer communication Customer service English High school diploma or GED Front desk
Full Job Description LVL UP Fitness Position Description Position Title:
Member Service Representative Reports to:
Manager Hours/Shift:
Part time General Summary As a Member Service Representative (MSR), you will be responsible for delivering the highest quality customer service to all members and guests through professional greetings, account maintenance, and extensive knowledge of LVL UP Fitness services, memberships, and products. You will proactivity meet the needs of members and accurately answer questions, showing guests the club and engaging in the sales process to get new members to join. Major Duties & Responsibilities 1. Acts as a Manager on Duty to supervise the cleanliness, safety and proper operations of the Club.2. Responsible for cash handing at the Front Desk. You will be responsible for the drawer count during each shift. Any shortage will be the responsibility of the MSR to resolve the balance.3. As the MOD, a key responsibility is the security of the club including properly closing and opening of the facility. As a MOD, the MSR will have a key to access the Club. If this key is lost or upon the end of your employment, the MSR is responsible for the replacement of the door locking system if the key is not returned. 4. Responsible for an energetic greeting and proper check in of all guests and members to the club.5. Acts as a concierge to members and guests by answering questions about programs, facility, amenities and shows guests around the club, presenting membership options and inviting guests to join.6. Maintains a secure club by making sure all members and guests are properly checked in the club.7. Handle the booking of appointments into the LVL UP program and answering calls into the club.8. Enter sales transactions for members, including memberships, programs, service and product payments.9. Process member paperwork, including address changes, member cancellations, payments information, payments, and change of member information on file.10. Responsible for implementation and adherence to company operational policies and procedures.11. Assists with the marketing and promotion of the club inside and outside of the club as requested.12. Performs other lead duties as assigned. Qualifications Education and/or Experience High school diploma or equivalent. Minimum of six months customer service experience Minimum of six months reception experience preferred Certificates, Licenses, Registrations - N/A Additional Requirements Good verbal communication Professional image through dress, posture, poise Assertive with energetic enthusiastic personality Positive and uplifting mindset
