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MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman",serif;}Stockmans Cash Management Department is headquartered in our Miles City office. If you like working with people, are comfortable with technology, and enjoy variety in your workday then come join our growing Cash Management team! For those seeking a professional career in an ever-evolving digital environment, this position is for you. Business Online Banking Specialist will gain knowledge of how commercial businesses use our services to efficiently and effectively flow their cash. These digital channels include online banking, electronic money movement, remote deposit capture and fraud prevention. This position is entry level and excellent customer service skills are a must. Apply today!
Position General Responsibilities:
A Business Online Banking Specialist will gain a good understanding of our digital solutions for our business customers including online banking, electronic money movement, remote deposit capture (RDC) and Positive Pay (a check/ACH fraud prevention tool).
Education, Experience and Certification RequirementsNote:
Only minimum responsibilities are listed. Other responsibilities may be required as requested by management.
MINIMUM QUALIFICATIONS 1.
Strong commitment to providing exceptional customer service2. Ability to organize and prioritize tasks, and projects3. Attention to detail4. Strong written and verbal communications skills5. Microsoft Office proficiency (Word, Excel, Outlook)6. High School diploma or equivalency
Preferred:
1. Previous bank experience 2. 1-2 years previous customer service experience
Dimension of Job:
This position will need to understand how Stockman Bank of Montanas electronic business banking services function including internet business banking, business e-solutions and related cash management services. We are willing to train the right candidate! This individual will work closely with technology, central operations, branch operations and market cash management specialists. Position Specific Responsibilities, Duties and CompetenciesCash Management OnboardingNew client record setup in Cash ManagementCash Management file maintenance review Cash Management Call CenterTroubleshoot and resolve customer issues with cash management services and other supporting servicesAssist new clients through the log in process and familiarize new clients with the functions within eBiz access Any other duties assignedFor full description, which includes physical mental demands please see attachment.
