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TC
Tata Consultancy Services Limited
Business Relationship Manager
Career Insights for Financial Relationship Manager
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Based on Ohio data
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What they do
A Financial Relationship Manager maintains existing and develops new relationships with partner firms and customers for a financial services company. Acts as point of contact for clients to answer any questions on financial services and provide advice.
$129,073 / year median in Ohio
-7% projected decline
Job Description
Job Description:
- Act as the primary relationship manager between TCS and client leadership for the Toledo area accounts.
- Develop trusted-advisor relationships with CIO, VP IT, business process owners, and key stakeholders.
- Drive customer satisfaction, business value realization, and account growth through proactive engagement.
- Identify business opportunities, transformation initiatives, and innovation themes across the client portfolio.
- Build and maintain account technology roadmaps aligned to client business objectives and TCS offerings.
- Oversee SAP, AMS, Infrastructure, Manufacturing technologies, Data & Analytics, Cyber Security, Digital, and Automation initiatives as applicable.
- Ensure delivery excellence through governance cadence, executive reviews, QBRs, SLA tracking, and operational KPI management.
- Own revenue growth, pipeline conversion, forecast accuracy, and margin improvement in alignment with account leadership.
- Proactively manage risks, issues, dependencies, escalations, and communications across onsite and offshore stakeholders.
- Champion AI, GenAI, automation, self-heal, and continuous-improvement opportunities to improve business outcomes.