Full Time, Permanent | Monday to Friday At ASB, we're all about helping our customers get "One Step Ahead" by providing them with the tools, guidance and support they need to achieve their goals. We're looking for a motivated and customer-focused Personal Banking Consultant to join our team in Richmond Advice Centre. Whether you're an experienced banking professional or someone ready to take the next step in your career, this is an exciting opportunity to build trusted customer relationships and make a real difference in people's financial journeys. Te tūranga | The role As a Personal Banking Consultant, you'll work closely with customers to understand their needs and provide tailored banking solutions that help them achieve their goals. From supporting customers through their home ownership journey to identifying opportunities across lending, KiwiSaver and everyday banking needs, no two days are the same. You'll be part of a collaborative Advice Centre team that is passionate about delivering exceptional customer outcomes while bringing ASB's values of Care, Courage and Curiosity to life every day. Ō pūkenga | About you We're interested in hearing from people who: Have experience in customer-facing roles, ideally within banking, financial services, retail, hospitality or another service-focused environment Enjoy building relationships and having meaningful conversations with customers Are confident identifying customer needs and recommending appropriate solutions Have an interest in personal lending, home ownership and helping customers achieve their financial aspirations Are digitally savvy and comfortable adapting to new technologies and ways of working Bring strong time management, organisation and problem-solving skills Thrive in a team environment and contribute positively to team success Most importantly, bring a positive attitude, enjoy building team culture, and aren't afraid to have a bit of fun while delivering great results Whether you're already working in banking or bring transferable skills from another customer-focused industry, we'll provide the support and development you need to succeed. Why Richmond? Nestled in the heart of the Tasman region, Richmond offers the perfect balance of career opportunity and lifestyle. Surrounded by stunning beaches, national parks and world-renowned wineries, it's a place where you can enjoy the best of both worlds. Richmond Advice Centre serves a diverse and growing community, providing plenty of opportunity to develop your expertise across a wide range of customer conversations. You'll join a supportive, experienced team that values collaboration, continuous learning and delivering outstanding customer outcomes. Working at ASB At ASB, we're committed to helping our people grow and succeed. In return for your passion and contribution, you'll have access to: Ongoing learning and development opportunities A supportive and collaborative team culture Career pathways across ASB's extensive network Flexible and inclusive workplace practices The chance to make a genuine impact on our customers and communities If you're passionate about delivering great customer outcomes and ready for your next opportunity, we'd love to hear from you. Nau mai ki ASB. Apply today and help our customers get one step ahead.