Freight Claims Intern - Riverview, FL

Job Summary As a Freight Claims Intern, you will support the filing, reconciliation, and closure of freight claims. This is a hands-on opportunity to gain real-world experience in logistics operations, working directly alongside our claims team. You will learn the end-to-end claims process, interact with carriers and customers, and develop skills in claims software and freight industry fundamentals. Please note that this is an on-site position at our office located at 2846 S. Falkenburg Rd, Riverview, FL 33578. The duration is May through early August, paying $15/hr. The schedule is Monday through Friday from 8 am to 5 pm. What You'll Do Review submitted claims paperwork for accuracy. Support the management of claims for an assigned set of customers. Assist carrier partners and customer service teams with investigations to determine whether a carrier claim exists. File claims using EZ Claims software and keep claim statuses current. Review carrier claim denials for accuracy and escalate issues as needed. Learn and apply NMFC, limits of liability, and carrier rules tariffs. Assist with carrier negotiations to resolve claims and achieve the best possible outcome for customers. Work alongside Sales and customer teams to address claims questions and support education efforts. Provide claim resolution details to management, customer service, and finance/accounting. Support claims accounting processes and assist team members as needed. What We're Looking For Currently pursuing or recently completed a Bachelor's degree in Supply Chain, Finance, Business, or a related field. Strong written and verbal communication skills; professional demeanor in emails and phone calls. Proficient in Microsoft Word, Excel, and PowerPoint. Detail-oriented, self-motivated, and eager to learn. Ability to work independently and take initiative in a fast-paced environment. Positive and persistent attitude with the ability to build relationships across departments and with external partners.