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Customer Solutions Representative Positions:

1 (Titusville)

Closing Date:

10/02/2026 $18

Hourly Preferred Education and Experience:

High school diploma or GED. Valid driver's license and proof of insurance with clean driving record. Six months of relevant experience preferred. Due to the nature of the position, bilingual in English and Spanish preferred. The Customer Solutions Representative (CSR) is crucial to achieving our mission. The CSR builds relationships with customers to access workforce services within the Career Centers and through referrals to our community partners.

Essential Functions:

Communicate with customers by telephone, virtually, or in-person to assess customer goals, provide information and assist job seekers transitioning to a new position. Review and identify job opportunities for customers and provide referrals to qualified candidates. Provide and advise customers on the local job market, employment services and resources, educational opportunities, and other available services to include resume development, application completion, interview techniques and proper dress attire. Develop constructive and cooperative working relationships with internal team members, the public and external partners. Actively seeks ways to improve workforce services to meet labor market needs. Contributes to the Career Center performance goals, including customer service and following-up with workforce center customers. Performs other duties as assigned and fulfills responsibilities as required.

Physical Demands:

Physical requirements include lifting up to 10 pounds occasionally. Subject to standing, sitting, bending, and walking to perform job scope. Requires visual acuity, speech and hearing. Working conditions are primarily in an office environment. Occasional driving and travel may be required. Flexible hours may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits:

Health Insurance (with no cost options for employee only plans) Wellness Reimbursement Generous Paid Time Off Paid Parental Leave 401(K) with 100% Employer Match up to 6% individual contributions Critical Illness/Accident Dental Vision Life Insurance Short and Long Term Disability Pet Insurance Identity Theft

EEO/AA C2

Global Professional Services, LLC reaffirms its commitment to the principles of equal opportunity and diversity. Our policy prohibits employment decisions based on race, color, religion, sex, gender, gender identity, sexual orientation, ancestry, pregnancy, medical condition, age, marital status, national origin, citizenship status, disability, genetic information, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Employment decisions can include hiring, firing, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions will be made based on individual skills, knowledge, abilities, job performance, and other appropriate qualifications.