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Robert Half

Warranty Adminstrator

Career Insights for Claims Representative

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What they do

A Claims Representative accepts and reviews applications for insurance and provides information to insurance agents. Assists insurance customers, answers questions and processes requests to change or cancel policies. May assist with insurance claims that are disputed, review claims and policy coverage and help to negotiate agreements between customers and an insurance company.

$56,342 / year median in Illinois

+2% projected growth

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Job Description

Description We are looking for a detail-focused Warranty Adminstrator to support warranty operations for a truck and automotive environment in Des Plaines, Illinois. This Contract position is ideal for someone with prior dealership experience who understands warranty coding, claim review, and repair order accuracy. The person in this role will work closely with service teams and internal partners to help ensure timely submissions, proper documentation, and complete claim recovery. Candidates with working knowledge of truck systems, automotive parts, and vendor warranty processes will be especially well suited for this opportunity.
Responsibilities:
+ Analyze warranty claims for applicability and compliance with contractual agreements. + Edit, code, and close warranty jobs according to company policies. + Submit warranty claims in the appropriate claims system. + Review and follow up on short-paid claims to secure full payment. + Coordinate with the Service Department for accurate coding terminology. + Maintain oversight of open claims, including past-due resolution. + Communicate with other locations to clarify warranty processes and policies. + Perform general office duties such as filing and document organization. + Prepare and close repair orders, ensuring timely billing and claim submissions. + Provide clear explanations of warranty coverages to employees and customers Requirements + Previous dealership warranty administration experience preferred. + Strong Microsoft Office Suite skills (Word, Excel, Outlook). + Excellent customer service skills with professional written and verbal communication. + High attention to detail, strong organizational skills, and ability to prioritize in a fast-paced environment. + Positive attitude and professional appearance. + Experience in claims recovery and/or accounting is a plus. + CDK experience is a plus. + Some technical background in cars or diesel trucks is beneficial. + Previous dealership experience preferred TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .