Warranty Services Analyst/Claim Analyst Minneapolis, MN | Onsite 12-Month Contract-to-Permanent #GRPC We are seeking a Warranty Services Analyst with strong experience in warranty and service contracts to manage dealer/customer claims and support claims analysis.
Key Responsibilities:
Process, analyze, and adjudicate warranty and service contract claims . Work directly with dealers and customers regarding claims and warranty matters. Review claims for suspect activity, trends, and patterns . Research and analyze dealer warranty performance to help reduce warranty spend. Handle phone calls and emails while providing excellent customer service. Prepare reports and perform claims/data analysis. Support warranty policy, procedure, and process improvements.
Requirements:
3+ years of warranty, service contract, claims, or related experience — strongly preferred. Bachelor's Degree required. Strong experience with claims processing/adjudication and analysis . Excellent written and verbal communication skills. Strong Excel, Word, and Outlook skills. Experience working with systems/databases.
Preferred:
Tavant Warranty on Demand Salesforce Warranty claims analytics experience Equal Opportunity Employer/Veterans/Disabled Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria.
Disclaimer:
These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.entegee.com/candidate-privacy-information-statement/ The Company will consider qualified applicants with arrest and conviction records