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Mavis Tire Supply
Consumer Solutions Representative
Career Insights for Claims Representative
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What they do
A Claims Representative accepts and reviews applications for insurance and provides information to insurance agents. Assists insurance customers, answers questions and processes requests to change or cancel policies. May assist with insurance claims that are disputed, review claims and policy coverage and help to negotiate agreements between customers and an insurance company.
$60,416 / year median in the U.S.
-0% projected decline
Job Description
Consumer Solutions Representative Mavis Tire Supply - 2.9 Los Angeles, CA Job Details Full-time From $18.50 an hour 4 hours ago Benefits Paid holidays Health insurance Dental insurance On-the-job training Vision insurance 401(k) matching Opportunities for advancement Flexible schedule Life insurance Qualifications Customer communication Customer relationship building Client inquiry handling Customer engagement Desktop applications Individual consumer customer service Full Job Description Mavis Tires & Brakes at Discount Prices - Consumer Solutions Representatives (REMOTE) About the Position of Consumer Solutions Representative As a Consumer Solutions Representative for Mavis, you will be empowered to employ problem-solving skills that will lead to conflict resolution, and customer retention and create promoters of the Mavis business. You will endeavor to satisfy customers by implementing empathy and understanding of the customer's needs. Customers will benefit from your patience and professionalism in your efforts to resolve their concerns and address their inquiries expeditiously. Employee Benefits At Mavis, we understand that our people drive our success. We provide our team members with competitive weekly pay, a good working environment, and an excellent combination of additional benefits like health dental, vision and life insurance, a 401(k) retirement savings plan with employer match, paid vacations, paid personal and sick time, paid holidays, on-the-job training, and opportunities for career growth and advancement. Qualifications Mavis recruits team members who share our commitment to meeting the needs of our growing customer base by responding to customer inquiries in a professional and courteous manner. To be eligible for the position of Consumer Solutions Representative, you must: Be at least 18 years of age Be legally authorized to work in the United States Demonstrate superior interpersonal skills and patience while treating customers and Company employees as you would want to be treated Possess PC literacy and ability to learn software programs (typing proficiency a plus) Have 1-2 years of employment-related experience in dealing with customers in a fast-paced environment Be able to work a flexible work schedule and weekends What are you waiting for?