Please submit a resume, cover letter, and 2-4 professional references to Hibet Lopez at hibet@zbhlaw.com. Job Overview Herschensohn Law PLLC is an established, midsize Plaintiff personal injury firm, seeking to add a skilled Case Negotiator to its growing team. The Case Negotiator is responsible for taking approved demands through to resolution — negotiating directly with insurance adjusters to settle claims, obtaining client settlement authority, and closing out the claim. The position will require oversight of personal injury claims throughout the treating phase, the demand preparation process, including review of demand letters, and from negotiation to settlement. A qualified candidate will have familiarity with Filevine or a similar case management system and will have experience with pre-litigation case management and claims resolution. The ideal candidate will be self-motivated and capable of working both independently and with others to meet shared goals. The ability to clearly communicate is necessary, as conveying offers to both adjusters and clients is a primary job function. Strong organizational and prioritization skills will greatly benefit you in file maintenance and case handling tasks. Empathy is necessary to uphold our client-centric values. This is a full-time, in-office position at any one of our four Washington offices - Kent, Graham, Ellensburg, and Chehalis - from 8:30am-5:00pm Monday-Friday. Office location to be determined based on candidate location and preference, as agreed to by candidate and firm prior to hire. Starting wage is based on years of experience, with salary range of $33.50/hr.-$48/hr. ($70,000-$100,000 annually), plus bonuses. Annual bonuses will be based on the fee generation of the pre-litigation team. We offer a robust benefits package with health, vision, and dental insurance, a generous 401(k) and 401(k) match, an employee assistance program, and paid vacation and sick time. Responsibilities

• Ensure cases move smoothly from treatment through settlement by: Overseeing process and pace of obtaining medical records; Becoming familiar with each case file well enough to negotiate it effectively — including the medical facts, damages, and demand amount; Reviewing demand letters to maintain quality standards and meet production goals; Taking ownership of the firm's book of cases in active negotiation once a demand has gone out; Negotiating directly with insurance adjusters and communicating with clients on assigned claims, working through offers and counteroffers; Obtaining settlement authority and preparing the case file for settlement; and Maintaining clear documentation within the case management system.

• Prioritize keeping pace with the volume of cases in negotiation, since settlement pace directly drives firm revenue.
• Provide quality-control oversight of the staff generating demands (pre-litigation paralegals), since this role is directly motivated to ensure demands are well-prepared and move efficiently toward resolution.
• Participate in the recurring negotiation status meeting, including reviewing demands sent and open questions.
• Hand off resolved claims to the appropriate staff member for closing statement creation and settlement processing once authority is obtained and the claim is resolved. Success Metrics
• Number and pace of claims resolved.
• Settlement value relative to policy limits and demand amount.
• Avoiding case pile-up / bottlenecks in the negotiation pipeline. Position Requirements
• 2+ years of personal injury case and/or claims management experience
• 1+ year of negotiation experience, preferably in personal injury cases
• Competency with Microsoft Suite Preferred Qualifications
• Paralegal certificate or degree
• Filevine or other case management software experience
• Bilingual in

English and Spanish Pay:

$33.50 - $48.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Paid time off Vision insurance

Work Location:

In person