Job Description Help for Job Description. Opens a new window. The Commercial Account Manager will work directly with agency clients ensuring they receive excellent service, comprehensive insurance offerings and through reviews of existing policies. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work with sales team to review best coverages for accounts Make and Receive calls to agency insureds regarding policy questions, renewals, and new business Quickly learn the agency management system and standardized system of filing Input data into management system in an accurate and timely manner Shop new and renewal business accounts through insurance market Collaborate with sales team to secure renewal business Independent servicing of assigned book of business, endorsements, policy changes and record keeping Remotely send accounts for signature and binding Active 2-20 license Experience with AMS360 or Epic