Licensed Insurance Agent - Sales & Service Garcia-Rivera Agency - AllstateCharlotte, NC AreaFull-Time |

Monday-FridayPay:

Sales Incentives & Bonuses About Us Garcia-Rivera Agency is a growing, family-owned Allstate agency serving customers throughout North Carolina. We are building a team focused on excellent customer service, continued growth, accountability, and creating a positive work environment. As our agency continues to grow, we are looking for a Licensed Insurance Agent who can help take care of our existing customers while also identifying opportunities to grow the agency. This is a hybrid Sales & Service position and is ideal for someone who enjoys helping customers but also wants the opportunity to earn additional income through sales. What You'll Do Customer Service You will help our existing customers with: Policy questions and coverage reviews Billing questions Policy changes and endorsements Auto ID cards and policy documents Adding/removing vehicles and drivers Mortgage and lienholder updates Helping resolve routine customer concerns Following up on outstanding customer requests Reviewing accounts for coverage needs Providing a friendly and professional customer experience Sales & Growth When service needs are under control, you will also help grow the agency by: Quoting Auto, Home, Renters and other personal lines Cross-selling existing customers Following up with previous quotes Working inbound leads Requoting previous prospects Identifying bundling opportunities Asking satisfied customers for referrals Helping customers identify coverage gaps Working toward individual and agency production goals

What We're Looking For Required:

Active Property & Casualty insurance license Strong communication and customer-service skills Comfortable speaking with customers by phone Organized and able to manage multiple tasks Dependable and accountable Positive attitude and team-oriented mindset Comfortable discussing and recommending insurance products

Preferred:

Previous Allstate or personal-lines insurance experience Previous agency customer-service experience Previous insurance sales experience Bilingual English/Spanish is strongly preferred Experience working with Auto, Home and Renters insurance

Compensation Base Pay:

Depending on experience and qualifications. In addition to hourly compensation, this position will have the opportunity to earn: Individual sales incentives Monthly production bonuses Additional performance incentives Our goal is to provide a stable base income while rewarding team members who help the agency grow. Schedule Full-Time - Monday through Friday Typical office hours are approximately 8:30 AM-5:00 PM. This is an in-office position. What Success Looks Like We are looking for someone who can become an important part of our agency—not simply answer phones. A successful person in this position will: Help keep customer service requests from becoming backed up Provide excellent service to our existing customers Look for opportunities to help customers with additional insurance needs Follow through on assigned tasks Contribute consistently to agency sales Work well with the rest of the team Help us build long-term customer relationships Growth Opportunity As Garcia-Rivera Agency continues to grow, we expect this position to evolve. Initially, the position will have a strong focus on both customer service and sales. As additional service staff are added in the future, there may be an opportunity for the right person to move into a more sales-focused role with increased earning potential. If you're already licensed, enjoy helping people, and want to join a growing insurance agency where your performance is recognized and rewarded, we'd love to speak with you.

Pay:

$35,000.00 - $65,000.00 per year

Benefits:

Paid time off

Work Location:

In person