Job Overview Our office is expanding, and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representatives are responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintaining knowledge of our products, rounding accounts to ensure that all clients are appropriately covered, answering any questions our clients may have, and supporting each other and the executive team.

Salary Range:

$65,000.00 - $90,000.00 per year Benefits Annual Base Salary + Bonus Opportunities Paid Time Off (PTO) Health Insurance Vision Insurance Life Insurance Disability Insurance Hands on Training Mon-Fri Schedule Retirement Plan Evenings Off Career Growth Opportunities Requirements Property & Casualty License required. Commercial Lines Insurance experience

REQUIRED

- at least 5 years. Excellent oral and written communication skills. Exceptional organizational skills, thorough, and detail oriented. Intermediate computer and technology proficiency. AMS360 experience a plus! Responsibilities Receive, quote, and process renewal business as well as receive completed new business submissions from Account Executives. Maintain contact with clients throughout the year to cultivate and preserve relationships. Keep up to date on client account changes through account review and steady client contact. Process renewals, policy change requests, and issue insurance documents as needed. Maintain knowledge of all products in order to advise clients accurately. About Us We are a family run agency that has been in business since 1881 and is currently operated by the fourth and fifth generations. With that longevity comes loyalty and trust within the company. We are dedicated to providing personalized service to our clients, as they are our top priority. Community involvement is also important to our company. Many of our staff take an active part in civic, charitable, and philanthropic activities as we recognize the significance of giving back. In addition to our service to clients and community, we remain a strong presence within the insurance industry. We are committed to staff education and encourage our staff to keep up to date on the ever changing industry trends.