Loan IQ positions (Various roles) (commercial lending, Mortgage, AFS) (Milwaukee, New York, Califor. Calculated Hire - 3.9 Milwaukee, WI Job Details Full-time | Contract $24 - $34 an hour 11 hours ago Qualifications Data management Continuous improvement Attention to detail System testing Organizational skills Cross-functional communication Full Job Description Job Summary Calculated Hire is seeking an experienced Loan IQ Subject Matter Expert (SME) to support our Fortune 100 Financial Services client within Commercial Banking Operations . This individual will join the Bilateral Servicing team and immediately contribute to the day-to-day servicing of complex commercial loans while leveraging deep expertise within the Loan IQ platform. This is a hands-on operations role—not a training position. The ideal candidate will have extensive experience servicing bilateral commercial loans and be able to navigate Loan IQ independently from day one. Candidates should understand the operational lifecycle of commercial loans, possess strong systems knowledge, and be comfortable partnering with Operations, Technology, Product, and Business teams as the organization continues its strategic lending platform initiatives. Responsibilities Perform end-to-end servicing of bilateral commercial loans utilizing Loan IQ.

Process loan activity including:

Drawdowns Advances Paydowns Rollovers Rate resets Fee processing Interest adjustments Maintain loan records while ensuring data integrity and compliance with internal policies. Investigate and resolve servicing exceptions, balancing issues, and complex research requests. Partner with Operations, Credit, Legal, Treasury, and Relationship Management teams to ensure accurate servicing. Serve as the Loan IQ SME for operational questions and issue resolution. Support testing and validation of Loan IQ enhancements, releases, and operational improvements as needed. Identify process improvement opportunities that reduce operational risk and improve efficiency. Assist with documentation, audits, and regulatory inquiries. Required Qualifications 5+ years of Commercial Loan Operations or Loan Servicing experience. 3+ years of hands-on Loan IQ experience. Demonstrated experience servicing bilateral commercial loans . Strong understanding of the commercial lending lifecycle from booking through payoff. Experience processing complex commercial loan transactions. Excellent analytical and problem-solving skills. Strong attention to detail with exceptional organizational abilities. Ability to work independently with minimal ramp-up. Strong communication skills and ability to collaborate across multiple business partners. Preferred Qualifications Experience supporting Loan IQ implementations, conversions, or system enhancements. Knowledge of commercial lending regulatory requirements. Experience with AFS. Advanced Microsoft Excel skills.

Pay:

$24.00 - $34.00 per hour

Work Location:

Hybrid remote in Milwaukee, WI 53212