Escrow Assistant/Front Desk Foundation Title and Escrow Series, LLC - 3.5 Clarksville, TN Job Details Full-time 16 hours ago Qualifications Customer communication In-person customer service Direct client contact Full Job Description

JOB SUMMARY

Under general supervision and direction of an Escrow Officer or Escrow Manager, prepares escrow instructions, draws or directs the drawing of documents, requests issuance of title policies and the disbursement of funds, and otherwise assists Escrow Officer, escrow principals and/or their lenders. Reconciles escrow instructions with preliminary title report or title commitment. Provides related office support as required.

DUTIES & RESPONSIBILITIES

Timely and professionally communications with lenders, agents, buyers, and sellers Act as backup support for Customer Liaison Prepare picky documents for files Become proficient in closing software program (SoftPro, FTE Connect) Assist in preparing settlement statements, closing disclosures, and lender packages Assist in obtaining seller's authorizations, payoffs, etc. Assist in obtaining documentation for title curative Notify escrow officer of any issues related to closing in a timely manner Coordinate with customers and clients for closing date and time Submit documentation for loans requiring funding approval Assist in balancing each file and preparing for disbursement Post-closing functions including but not limited to, policy preparing and delivery, package return to lender or to branch services Performs other duties as assigned by supervisor Adheres to company policies and guidelines

REQUIRED SKILLS/ABILITIES

Adaptable:

displays the capability to adapt to new, different, or changing requirements Customer focused: is pleasant, courteous, and professional when dealing with internal and external customers or clients Strong communication skills Excellent organizational skills and attention to detail