Job Requirements Indianapolis, IN Public Trust Polygraph Unspecified Early Career (2+ yrs experience) Salary not specified Join Premium to unlock estimated salaries Job Description Job ID#: 225130

Job Category:

Call Center/Customer Service Position Type:

Associate - W2

Duration:

3 months We have an outstanding Contract position for a Mortgage Origination Professional to join a leading Company located in the Indianapolis, IN surrounding area.

•Candidate must have the ability to obtain and maintain a Public Trust.

•Seeking full-time Mortgage Origination Professionals at the FHA Resource Center in Indianapolis, IN. Our Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing in their Mission to create strong, sustainable, inclusive communities and quality affordable homes for all. As a Mortgage Origination Customer Service Representative, you will use your mortgage background as a Loan Processor, Loan Officer, Underwriter, or other loan origination professional to help make a difference in the lives of others, while expanding your knowledge of Federal Housing Administration (FHA) mortgage policies and procedures.

Job Responsibilities:

Provide excellent customer service, answering a variety of calls and emails from the lending industry and the public on FHA guidelines and procedures. Use your knowledge of the mortgage industry to locate answers in a knowledge database to acknowledge the client's requests. Follow standard operating procedures for various topics, systems, and contact channels. Document all of your contacts in a database. Keep up to date on FHA mortgage processes and procedures.

Basic Hiring Criteria:

High School diploma or equivalent. Minimum of 2 years of mortgage origination experience (e.g. loan originator, loan processor, junior underwriter, loan officer). Minimum of 1 year of contact center experience or telephone customer service experience. Ability to obtain a Public Trust Security clearance, which includes a credit check and background investigation.

Desired Qualifications:

FHA Knowledge/background. Bilingual in English and Spanish - verbal and written. Contact Center experience (Omnichannel).

Job Requirements Minimum Security Clearance:

Public Trust Military connected talent encouraged to apply. VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit http://www.tadpgs.

com/candidate-privacy/ or https:

//pdsdefense.com/candidate-privacy/ The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Already have an account? Login here © TAD PGS, Inc.

group id:

10285720a Apply now