## Job Overview Agents! We are looking for individuals who lead with a smile and can multitask with a positive demeanor at all times! Must be able to think "outside the box" to impress our guests! Full Time positions available! Must be dependable! Need to have open/flexible availability!

NO PHONE CALLS, PLEASE

Please come to the property in person at:

Job Type:

Full-time Benefits:

Dental insurance Health insurance Paid time off Vision insurance Schedule 8 hour shift

Work Location:

In person All are seeking a Guest Service Agent to join our team at a reputable hotel. The ideal candidate will be responsible for providing exceptional customer service to our guests, ensuring their stay is comfortable and memorable. ## Responsibilities

• Greet guests upon arrival and departure in a friendly and professional manner
• Assist guests with check-in and check-out procedures
• Handle guest inquiries, requests, and complaints promptly and courteously
• Operate phone systems to answer calls and direct them appropriately
• Perform night audit duties as needed
• Maintain knowledge of hotel services, amenities, and local attractions to provide accurate information to guests
• Ensure the lobby area is clean and presentable at all times ## Requirements
• Previous experience in guest services or hospitality management is preferred
• Proficiency in phone etiquette and handling phone systems
• Strong customer service skills with a focus on guest relations
• Bilingual proficiency is a plus
• Ability to work flexible hours including nights and weekends Join our team and be part of creating memorable experiences for our guests!

Job Types:

Full-time, Part-time Pay:

$14.00

• $15.

00 per hour

Benefits:

Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance

Experience:

Hotel experience: 1 year (Preferred) Ability to

Commute:

Birmingham, AL 35242 (Preferred)

Work Location:

In person