We are seeking a front desk agent for our night shift to join the team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. You should have excellent communication skills and a passion for hospitality.
Duties:
Greet guests and provide them with outstanding customer service Check-in and check-out guests efficiently and accurately Answer phone calls and respond to guest inquiries Assist guests with reservations, room changes, and other requests Handle guest complaints or concerns with empathy and professionalism Maintain a clean and organized front desk area Collaborate with other hotel departments to ensure guest satisfaction Perform night audit duties as needed
Qualifications:
Need to have experience with a choice brand hotel Familiarity with phone systems and computer software used in the hospitality industry Excellent phone etiquette and strong communication skills ability to provide exceptional guest services and maintain positive guest relations strong attention to detail and organizational abilities If you are a customer-focused individual with a passion for hospitality, we encourage you to apply for the position of front desk agent. Join our team and help us create memorable experiences for our guests. !
Job Type:
Part-time Pay:
$13.00 per hour Ability to
Commute:
Brunswick, GA 31525 (Required) Ability to
Relocate:
Brunswick, GA 31525: Relocate before starting work (Preferred)