Job Overview We are seeking a dedicated Front Desk Agent to join our team at a prestigious hotel. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and creating a welcoming atmosphere. Duties

• Greet guests and assist with check-in and check-out procedures
• Handle guest inquiries and provide information about hotel services and amenities
• Process reservations and cancellations accurately
• Perform night audit duties as needed
• Maintain a tidy and organized front desk area
• Assist with guest services such as booking tours or transportation
• Utilize bilingual skills to assist non-native English speaking guests Requirements
• Previous experience in hospitality or hotel industry preferred
• Excellent customer service and communication skills
• Proficiency in phone etiquette
• Ability to multitask and work in a fast-paced environment
• Knowledge of hospitality management practices is a plus

Job Types:

Full-time, Part-time Pay:

$12.00

• $13.

00 per hour

Benefits:

Flexible schedule

Work Location:

In person