Hotel Night Auditor

Hotel Night Auditor Sharonville, OH Job Details $16 an hour 1 day ago Qualifications Some college Computer operation Customer communication Report writing Guest relations Balancing cash drawers Night audit Computer literacy Administrative experience High school diploma or GED Financial record maintenance Computer skills Bookkeeping Delegation Entry level Customer complaint resolution Full Job Description Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today!

Compensation:

$16 hourly

Responsibilities:

Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed Provide exceptional service to all hotel guests during their stay Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management Process additional administrative, bookkeeping. and accounting procedures as required

Qualifications:

Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required High school diploma or equivalent required; some college preferred Must be computer proficient; experience with accounting or reservation software is a bonus Requires a flexible schedule that allows for overnight shift hours Great communications. and excellent customer service skills are required About Company Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation's top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of "if we take care of our employees, then our employees will take care of our guests," our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.