Hotel Night Auditor Cambria Hotel Bend - Mt Bachelor Bend, OR Job Details Full-time $20 - $22 an hour 1 day ago Benefits Health insurance 401(k) matching Qualifications Visitor query response Guest reservation booking Financial close processing Night audit Greeting customers Answering guest questions Financial performance report preparation Phone customer support Financial records management Closing the books Hotel and accommodations guest complaints handling Hotel daily report preparation Hotel guest account management Balancing end-of-day transactions Entry level Under 1 year Full Job Description We are seeking a dedicated and detail-oriented Night Auditor to serve as the first point of contact for guests and ensure a seamless overnight guest experience. This role involves multitasking across various aspects of a guest's stay, from check-ins and reservations to balancing financial reports, while upholding our property's vision, mission, and core values. This position is ideal for individuals who enjoy working overnight and thrive in a guest-focused environment. If you're ready to contribute to a welcoming and professional atmosphere, we'd love to hear from you!

Compensation:

$20 - $22 hourly

Responsibilities:

Prepare and distribute end-of-day reports, ensuring accurate accounting records. Welcome guests warmly, manage check-ins and check-outs, and provide room keys. Address guest inquiries about hotel services, amenities, and local attractions. Assist with reservations via phone, email, or in person, including group bookings. Resolve guest concerns by collaborating with appropriate departments to ensure satisfaction.

Qualifications:

Strong customer service skills with a guest-focused approach. Physical ability to stand, walk, and lift up to 25 pounds as needed. Reasonable accommodations can be made for individuals with disabilities to perform the essential functions of the job. Hospitality experience preferred but not required—applicants at all experience levels are welcome. About Company At Cambria Hotel Bend, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. We offer a full benefits package to all full-time employees, including zero-copay medical insurance and a 401(k) with matching. Apply today!