What you will be doing Perform all nightly audit functions for the front office and each outlet of the hotel. Review room and tax postings on the computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion. Complete back-up of front office computer system and night audit program daily (if applicable). Complete the rebuild of the front office system, reservation, and other related computer maintenance (if applicable). Understand, know, and follow the management company's accounting and credit policies and procedures. Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously, and professionally. Accurate and clear directions to room locations should be given. What we are looking for Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions High work ethic and self-initiative Ability to stay awake and work overnights, producing a high level of efficiency and quality in all tasks. May be required to work varying schedules to include nights, weekends, and holidays Someone who enjoys working as and being part of a team that provides great experiences for our Guests! Physical Requirements (In-Office Role) Ability to work in a standard office environment. Prolonged periods of standing at a desk and working on a computer. (6-8 hours a day) Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment. Ability to communicate effectively verbally and in writing. Occasionally required to stand, walk, bend, reach, or carry items. Ability to lift and/or move 10-25 pounds as needed (e.g., files, office supplies). Visual ability to read from a computer screen and printed materials, including close visual focus for extended periods and color differentiation (for certain roles). Ability to hear and participate in conversations and meetings, use phone and/or headset Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.