Front Desk Associate / Night AuditorJob Overview We are looking for a friendly, reliable, and detail-oriented Front Desk Associate / Night Auditor to join our hotel team. This position is responsible for providing excellent guest service, handling check-ins and check-outs, managing reservations, and completing the nightly audit. The ideal candidate is professional, dependable, and able to work independently while providing a welcoming experience for our guests. Duties Greet guests and provide friendly and professional check-in and check-out service. Manage reservations, room assignments, payments, and guest accounts accurately. Answer phone calls and assist guests with questions, requests, and concerns. Provide information about hotel amenities, services, and local attractions. Complete the nightly audit and reconcile daily transactions and payments. Prepare required night audit reports and shift documentation. Monitor the property and follow hotel safety and security procedures during overnight hours. Communicate with housekeeping, maintenance, and management regarding guest needs or property issues. Handle late-night reservations, cancellations, and guest requests. Maintain a clean and organized front desk area. Follow hotel policies and procedures and provide excellent customer service at all times. Requirements Previous hotel or front desk experience preferred, but not required. Night audit experience is a plus; training will be provided. Friendly, professional, and customer-service-oriented attitude. Strong communication and basic computer skills. Ability to handle payments and financial transactions accurately. Reliable and able to work independently during overnight shifts. Ability to multitask and remain professional in a fast-paced environment. Bilingual abilities are a plus. Join our team and help us provide friendly, professional service to our guests around the clock!

Pay:

From $14.00 per hour

Work Location:

In person