Build Relationships. Build Futures. Build Your Career. Mandarin or Spanish Fluency Preferred At Orange County s Federal Credit Union (OCFCU), banking is personal-always has been. For more than 85 years, we ve helped our members reach life s milestones by building real relationships, not pushing transactions. With $3+ billion in assets and 145,000+ members, we re proud of where we ve come from-and excited about where we re going next. Our people-first philosophy isn t just a tagline. It s why we ve been named #1 Credit Union by the Orange County Register for several years and most recently 2024 & 2025! We re also honored with workplace satisfaction-driven directly by employee voices. When you join OCFCU, you re joining a workplace where people genuinely enjoy coming to work and feel empowered to do meaningful, impactful work every day. As a Relationship/Personal Banker/Member Service Representative (MSR), you re more than the face of the branch-you re a trusted financial partner. You ll blend service, sales, and problem‑solving to help members confidently navigate their financial journeys.

What you ll do:

Deliver exceptional experiences by handling teller transactions with accuracy and care Open new accounts and guide members through consumer loan applications Proactively recommend products and services that truly fit member needs Resolve questions and concerns with a consultative, relationship‑focused approach Create trust that lasts beyond the transaction-and keeps members coming back You ll bring:

Banking Experience:

2+ years of recent experience in a bank or credit union Hands‑on experience with teller transactions, new account openings, and consumer lending

Sales & Communication Skills:

2+ years cross‑selling and referring financial products Clear, friendly communication-professional yet approachable

Mandarin Fluency Preferred Tech Savvy:

Comfortable learning and using multiple systems and platforms

Schedule Flexibility:

Monday-Saturday availability Weekdays between 8 AM-6:30 PM and Saturdays 8 AM-2:30 PM Compensation & Career Path We believe great talent deserves fair, transparent pay-and room to grow. Hourly pay is based on experience, internal equity, and level: Member Service Rep IV

• $23.00
• 25.00 per hour Senior Rep. I
• II•$25.

50

• $27.

00 per hour Why OCFCU? Award‑winning workplace culture Clear growth paths and internal mobility People before profits-always A team that supports each other and celebrates wins

Health Coverage:

Comprehensive benefits, including Anthem, Delta Dental, and VSP, effective from your first day.

Financial Security:

Life insurance at no cost and a 401(k) plan with an employer match up to 6%.

Work-Life Balance:

13 days of vacation and seven (7) sick days annually and paid holidays.

Recognition & Growth:

Annual merit increases, annual discretionary bonus and quarterly incentive bonuses, as well as educational grants up to $1,000 per year. Orange County's Federal Credit Union is an Equal Opportunity Employer. Pre-employment screenings, including background and credit checks, are required.