Company Overview County National Bank was founded in 1934 as community bank and we continue to be committed to serving the communities of southern Michigan. With 13 full-service branches and several other financial services offices, our decisions are made by local associates and board members who have a vested interest in the communities we service. Our mission is to sustain a deep commitment to our community and our tradition of banking excellence. Our associates are our greatest asset; they are committed to building lasting relationships with clients and coworkers. When you join CNB, you will become a part of a legacy that supports the success of our associates and our communities. If you are looking for a career with purpose and a team that values friendly and knowledgeable service, we encourage you to apply. CNB is looking for a qualified, motivated, and client- and team-focused individual to join our team as a Relationship Banker I for our ON-SITE location in Homer, MI.
JOB SUMMARY A
Relationship Banker I position is responsible for providing an outstanding client experience as the first point of contact for our clients. Relationship Banker I is responsible for handling routine financial transactions with accuracy and efficiency while recognizing needs-based selling opportunities to enhance the Bank's relationship with the client.
KEY RESPONSIBILITIES
- Provide an exceptional client experience by completing requests which may include deposits, withdrawals, payments, check cashing, and other routine requests
- Develop knowledge of Bank products and services in order to better assist clients and refer them to other areas of the Bank as appropriate
- Respond to client inquiries in a timely manner and resolve basic account questions
- Respects and maintains strict confidentiality of all information acquired while performing job tasks
- Verify client identity to ensure compliance with bank policy and procedure
- Maintain an orderly work area and balance cash drawer at the end of each shift; report any discrepancy
- Maintains regular, on-time attendance.
- Complies with all regulatory requirements including Bank Secrecy Act and all others specific to their position.
- Performs other various duties as assigned.
QUALIFICATIONS
Required:
- High School Diploma or equivalent
Preferred:
- Previous experience as a Relationship Banker I or commensurate banking experience