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Henry Ford Health

CBO Patient Financial Exp Spec - Hybrid

Pay: Not specified
Posted: 5 weeks ago
Location: Troy, MI (Hybrid)
Last Updated: 1 week ago
Hours: Full-Time
Expires: 10/4/2026

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What they do

A Financial Counselor works with customers on providing debt-relief services, usually working on prioritizing payment and encouraging customers to complete debt obligations.

$72,860 / year median in Michigan

+6% projected growth

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Job Description

CBO Patient Financial Exp Spec - Hybrid 🔍 Troy, Michigan 📁 Business (Non-Clinical) 💼 Corporate Services 📅    262866 Requisition # Apply for Job Share this Job Sign Up for Job Alerts
GENERAL SUMMARY
Under general direction, the CBO Patient Financial Experience Specialist is responsible for Henry Ford Health true and residual Self-Pay accounts. Identifies and determines in accordance with established policies and procedures - the accuracy and completeness of patient financial, insurance and demographic patient information to ensure patient responsibility is accurate.
EDUCATION/EXPERIENCE REQUIRED
High school diploma or equivalent required. College course work in accounting, business, or healthcare administration, preferred. One-year prior experience in a healthcare revenue cycle position. Intermediate knowledge of Microsoft suite products preferred. Communicate effectively with patients, colleagues, and leadership. Work independently.
Additional Information Organization:
Corporate Services Department:
CBO -
Self Pay Shift:
Day Job Union Code:
Not Applicable