Permit Technician (Code Enforcement Focus) - Community Development (0526)

Under general supervision performs work of moderate difficulty in the review and acceptance of residential and commercial project applications and submittals including building, engineering, septic, right-of-way encroachment and grading to ensure completeness; and performs related duties as assigned. This position supports the Coconino County Code Enforcement program by serving in a critical administrative role, including acting as the hearing clerk for enforcement cases and ensuring accurate coordination, documentation, and processing of case materials. The role also provides primary support for the County's Short-Term Rental program through intake, review, and processing of permit applications, while assisting with broader permitting, customer service, and interdepartmental coordination duties. (Illustrative Only)

• Provides initial review of applications, enters permits in County's permit tracking system
• Using software creates application deficiency lists and provides guidance for submission of complete applications
• Researches contractor licensing, zoning, permit history, etc.
• Reviews residential and commercial permit applications for completeness
• Reviews plans for over the counter type permits for conformance to ordinances and related codes
• Coordinates remaining review timeframes with reviewing entities
• Issues permits for which plan review has been completed
• Runs reports from the permit tracking system on a daily or weekly basis
• Receives permit fees and/or deposits
• Scans plan submittals for electronic plan review and long term storage
• May issue special event permits
• Performs related duties as assigned Essential functions include but are not limited to: standing for intake of permits at counter; walking; working with and around others including co-workers, customers and supervisor; dealing with interruptions; repetitive motions (hand/wrist) for computer work; vision acuity (near and far) for computer work; hearing and speech for ordinary communication on telephone and with customers; and touch (finger dexterity) computers, telephones and intake of plans.

Two years' experience in performing clerical or administrative work within subject area; OR, Associate's degree and one year experience in performing clerical or administrative work within subject area; OR any equivalent combination of education, training and experience which demonstrates the ability to perform the duties of the position.

Preferences:

• IRC or ICC Certification
• Knowledge of County codes, ordinances, and regulations
• Architectural/design/construction, code enforcement, or plan review experience
• Front desk or intake/triage customer service experience The ideal candidat e has a strong customer service background, with preferred experience working at a front counter assisting customers face-to-face as well as over the phone.

The ideal candidate is detail-oriented; they must be able to track and manage their own tasks, as well as all the minor data points and communications for getting permits to the finish line. They must be comfortable using Microsoft Windows, the Microsoft Office Suite including Word, Excel, and Outlook, as well as be "systems minded" and willing to master the permitting software which tracks applications and general requests from customers. The ideal candidate can remain calm and deescalate emotionally-heightened situations, work well with a team, be a consistent and thoughtful communicator, as well as be willing to share ideas regarding process improvement and problem-solving.

Considerable knowledge of:

• Computer software programs
• Relevant federal, State, and County codes, laws and regulations
• Architectural and engineering plans Skill in:
• Interpreting applicable codes, requirements and ordinances
• Detecting violations
• Recommending appropriate measures to achieve compliance Ability to:
• Recognize complete submissions and determine if county specifications are met
• Work safely and support the culture of workplace safety
• Establish and maintain effective working relationships with applicants, architects, designers, engineers, builders, homeowners and the general public
• Follow written and verbal instructions
• Communicate with a wide range of applicants, including contractors, owners, developers, and architects, about the process and requirements for the submission of applications for building and other permits
• Communicate effectively verbally and in writing Coconino County is an Equal Opportunity Employer.

AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.