Provides customer service for building permit applicants; explains procedures and tracks progress, and processes building plans and technical documents. Explains County procedures , and requirements for Land Use Applications (applications) and Building Permits (permits) to consultants, homeowners, and contractors. Executes project management techniques, manages project tasks and schedules, and tests new systems to ensure proper implementation. Researches, retrieves, updates, and releases information according to procedures including responding to CORA record requests. Supports the relationship between Pitkin County government and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and County staff; maintains confidentiality of work-related issues and County information; performs other duties as required or assigned. Performs in-person customer service with front desk and Department phone reception responsibilities, as assigned by the manager . Reviews permits for compliance to submittal requirements, schedules and leads pre-submittal meetings with the applicant and their consultants, verifies whether all required documents are present and complete in the appropriate format (Building Division). Processes Resubmittals and manages all review cycles for life of application, superseding and sending forward clean sets for Building review after completion of Pre-application Review Phase (Building Division). Drafts and issues Certificates of Occupancy upon approval, completes and archives projects (Building Division). Coordinates with the City of Aspen on the current status of Contractor Licenses (Building Division). Calculates and collects fees, prepares invoices, and issues receipts (Building Division). Processes and tracks applications, creates and maintains case files, schedules and refers applications, corresponds with applicants, fulfills all public notice requirements, track assignments, prepares agendas, and routes final approval documents with unique numerical codes that may include signature, recording with the Clerk and archival (Current Planning Division). Maintain current contact information for various referral agencies (Current Planning Division). Update website to include public access to applications and packet materials, as required (Current Planning Division). Manage required technology for public meetings and hearings for various Boards and Commissions excluding the Board of County Commissioners (Current Planning Division).

This position follows a sequence:

Level I:

Up to 1 year of experience working in one of the following fields; design, urban planning, architecture, landscape architecture, engineering, construction, or construction management. High School Diploma or GED equivalent preferred. Maintain notary status. Must possess a valid Colorado Driver's License and acceptable Motor Vehicle Record. Level II (in addition to Level I): 1-3 years progressively responsible and applicable Permit Coordinator experience. Permit Technician Certification required. Level III (in addition to Level II): 3+ years progressively responsible and applicable Permit Coordinator experience.

Knowledge Of:

County policies and procedures. State and federal laws and regulations governing work performed. Record keeping and records management rules and standards. Local community issues and regional community resources available to residents.

Skill In:

Technical review of data and reporting. Handling multiple tasks simultaneously, under pressure, and in emergency and stressful situations. Interacting with people of different social, economic, and ethnic backgrounds. Following and effectively communicating verbal and written instructions. Establishing and maintaining cooperative working relationships with co-workers and other regional agencies. Utilizing standard personal computer software programs and specialized State and County software. Communicating effectively verbally and in writing Work is performed in a standard office environment. The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The employer retains the right to change or assign other duties to this position.