Colony Bay Club, located in Bonita Springs, FL, is pleased to announce an excellent career opportunity for a Full-Time Home Watch! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management.

GENERAL PURPOSE

Provides daily monitoring, repair, and maintenance services for a private residential property, including all building systems, interior and exterior areas, and grounds. Serves as the on-site point of contact for the property owner while the owner resides elsewhere, ensuring the home remains in safe, functional condition. Coordinates with outside contractors and service providers as directed and communicates findings and status updates to the property owner on a regular basis.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Property Monitoring & Reporting Conducts daily or scheduled walk-throughs of all interior and exterior areas to identify maintenance issues, safety concerns, or system irregularities. Monitors HVAC systems for proper operation; identifies and reports dripping, leaks, unusual sounds, or performance issues related to air conditioning, heating, and ductwork. Inspects plumbing fixtures including toilets, faucets, and water lines for leaks, running water, or signs of moisture damage; reports and arranges repairs as needed. Monitors indoor humidity levels and takes corrective actions (e.g., adjusting HVAC settings, reporting to owner) to prevent mold, mildew, or structural damage. Observes and documents the effectiveness of ongoing pest control programs; reports signs of infestation or treatment failure to the property owner and pest control provider. Prepares clear, timely written or verbal reports of all findings and communicates them to the property owner on an agreed-upon schedule or as urgent issues arise. Repairs & General Maintenance Performs general repairs and maintenance for all areas of the residence including but not limited to: electrical, mechanical, plumbing, and structural aspects of the building and grounds. Maintains cleanliness and appearance of exterior areas including but not limited to: emptying trash receptacles, sweeping walkways, picking up litter, and arranging outdoor furniture. Maintains cleanliness and appearance of interior areas including but not limited to: emptying trash, sweeping, vacuuming, dusting, and arranging furniture as directed. Identifies and reports to the property owner when maintenance supplies, consumables, or replacement parts are needed. Contractor & Vendor Coordination Serves as the on-site point of contact for all approved contractors, repair technicians, appliance service providers, and delivery personnel. Schedules, confirms, and supervises contractor appointments for repairs, appliance servicing, and system inspections on behalf of the property owner. Coordinates and is present for furniture deliveries, equipment installations, and other scheduled arrivals; ensures items are received, inspected, and placed correctly. Verifies that work performed by contractors meets quality standards; communicates any concerns to the property owner. Maintains regular and reliable attendance and is accessible during agreed-upon hours, including for urgent or emergency situations. Performs other duties as assigned by the property owner.

EDUCATION AND EXPERIENCE

High school diploma or equivalent preferred; or up to six months of related residential maintenance, caretaking, or facilities experience; or an equivalent combination of education and experience. Basic familiarity with home systems (HVAC, plumbing, electrical) strongly preferred.

PHYSICAL DEMANDS

Frequently uses hands and reaches with hands and arms. Regularly climbs, balances, stoops, kneels, crouches, crawls, stands, walks, and sits. Frequently lifts or carries up to 50 pounds. May occasionally move or assist with placement of furniture or large items.

WORK ENVIRONMENT AND NOISE LEVEL

Occasionally works in wet or humid conditions, near moving mechanical parts, or around fumes or airborne particles (e.g., during pest control or HVAC work). Frequently works in outdoor weather conditions. Noise level is generally moderate. May respond to emergency situations outside of regular hours when property systems require immediate attention.

CERTIFICATES AND LICENSES

No formal certifications or licenses are required. A valid driver's license may be required depending on property location and errands needed.

JOB KNOWLEDGE, SKILLS, AND ABILITIES

Working knowledge of basic home systems including HVAC, plumbing, and electrical; ability to perform minor repairs or identify when professional service is required. Strong observation skills with the ability to detect and document changes in property condition, system performance, or pest activity. Ability to communicate clearly — verbally and in writing — with the property owner and with outside contractors and vendors. Ability to read and speak English as required to communicate with the property owner, contractors, and service providers, and to read equipment manuals, service agreements, and delivery instructions. Ability to work independently with minimal on-site supervision while maintaining accountability and transparency with the property owner. Reliable, punctual, and able to be present for scheduled contractor visits or respond to urgent property issues as needed. Basic computer or smartphone proficiency to send reports, photos, and updates to the property owner preferred. This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Benefits & Other Compensation:

This position includes eligibility for the following benefits, subject to applicable plan terms: Healthcare Benefits

• Medical, Dental, and Vision coverage Retirement Benefits
• 401(k) with employer match (19 years of age and older) Time Off
• Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria Additional Compensation
• Eligibility for Bonuses, Commissions, Service Charge, Employee Meals Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company's discretion.

About Troon:

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com . Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.