A Tax Examiner or Collector examines tax returns, bills of sale and other documents to determine the type and amount of taxes, duties and other types of fees to be paid by individuals or businesses, referring exceptional or important cases to accountants, senior government officials or managers.
Tax Technician I CA Department of Tax and Fee Administration
JC-528625
•Tax Technician I
TAX
TECHNICIAN I, BOARD OF EQUALIZATION
$3,480.00•$4,677.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
Final Filing Date:
8/28/2026
Application Methods:
Electronic (Using your CalCareer Account) Job Description and Duties All applicants will be considered, however SROA/Surplus candidates will be given priority. This is a re-advertisement of
JC-521265.
If you previously applied under
JC-521265
you would need to re-apply under this new Job Control, JC-528625 in order to be considered. The California Department of Tax and Fee Administration (CDTFA) is searching for talented individuals to join our team as a Tax Technician I. The Tax Technician I position is an entry-level position that gains the experience and skills that are sought after for many internal and external promotional opportunities. To learn more about us, please see the CDTFA Gateway to New Opportunities video. (https://youtu.be/D3a7w_igqDU) With the direction and supervision of a Business Taxes Administrator, the successful candidate will be trained to provide technical assistance in a contact center environment. The Tax Technician I learns and performs the less difficult and complex technical tasks, such as: Responding to inquiries regarding business tax laws and regulations, CDTFA policies and procedures, and general business information received from CDTFA's toll-free number.
Providing taxpayer assistance with registration, tax returns, tax payments, and guidance to available CDTFA resources.
Accessing and reviewing confidential taxpayer information.
Performing account maintenance duties, reviewing and processing various CDTFA forms and/or taxpayer correspondence, and contacting taxpayers by phone in order to obtain the most current contact information.
Utilizing an effective approach in handling difficult situations over the phone.
Performing other job-related duties as required. This limited term position may be extended up to twenty-four (24) months if workload is extended or become permanent if workload becomes permanent. The incumbent is eligible to receive additional compensation each month for public contact over the telephone per Pay Differential #186. How did you hear about this opportunity? Tell us in this brief survey. Under Government Code 14200, this position may be eligible for partial telework for eligible candidates residing in California. All telework/hybrid schedules require staff to report to the office a minimum number of days per week. Schedules are subject to change. Currently, per the California Budget Act of 2025, all California Department of Tax and Fee Administration salaries are subject to the provisions of the State of California's Personal Leave Program. This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional identical vacancies which occur within 180 days of the closing date of this bulletin. This is the link to the exam bulletin for the
TAX TECHNICIAN I
You will find additional information about the job in the . Working Conditions Position may be located in a high-rise building.
Standard office environment (for example, artificial lighting, controlled temperature, etc.).
Requires being in a stationary position, consistent with office work, for extended periods of time.
Daily use of a personal computer, office equipment, and/or telephone.
One-on-one customer guidance via telephone communication.
This position may be eligible for partial telework. Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
$3,480.00•$4,357.00 A
$3,742.00•$4,677.00 B
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of
Positions:
Multiple
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
12 Month Limited Term•Full Time Department Information Discover what makes CDTFA an employer of choice by exploring a video of our vibrant campus! California not only needs you; it wants you as part of the growing workforce. The California Department of Tax and Fee Administration (CDTFA) makes life better for Californians by fairly and efficiently collecting the revenue that supports our essential public services, with CDTFA administered programs accounting for about twenty-three percent of all state revenue. Tax programs administered by the CDTFA are concentrated in two general areas•sales and use tax, and special taxes and fees. New employees, new ideas, and new creative perspectives are needed in all areas at CDTFA. CDTFA offers employees reliable income, stable benefits, work-life balance, paid holidays, advancement opportunities, and the personal fulfillment of knowing that your work is personally impacting the lives of others.
Department Website:
http://www.cdtfa.ca.gov
Special Requirements
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.; about E-Verify, please go to www.dhs.gov/e-verify
Position requires employee to be fingerprinted and successfully pass a background investigation.
Late phone coverage may be required.
Mandatory overtime may be required.
Working hours for this position could be as early as 7:30 a.m., and as late as 5:30 p.m.
Punctual, reliable, consistent attendance.
Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
