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NF
NorState Federal CU
Full Time Teller
Career Insights for Teller (General)
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Based on Maine data
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What they do
A Teller makes deposits, gives out withdrawals and assists with other transactions for account holders who come in to a bank.
$44,614 / year median in Maine
-16% projected decline
Job Description
We are looking for a dependable/reliable teller to process all transactions accurately and efficiently in accordance with established policies and procedures. The successful candidate will be the "frontline" of our Credit Union and will play a fundamental role in achieving our member satisfaction and revenue growth objectives. You must be comfortable making dozens of transactions daily, communicate with different types of clients, sell Credit Union products/services and be a Team Player. Responsibilities Conduct dozens of Credit Union routine transactions within time limits and established guidelines (cash checks, accept deposits and loan payments, process withdrawals etc) Assess member needs and introduce new products and services (credit cards, saving bonds etc) Make sales referrals, suggest alternate channels and cross-sell products and services Go the "extra mile" to build trust relationships, member loyalty and satisfaction Comply with regulatory requirements/regulations Manage risk in every transaction and detect fraudulent transactions to prevent losses Resolve members' issues and provide relevant information Skills Proven working experience in banking, personal banking, retail banking or financial services Basic PC knowledge and familiarity with electronic equipment (e.g. cash drawers, receipt validators, money counters) Strong communication and time management skills Customer satisfaction-oriented Attention to detail and mathematical skills Excellent sales skills