Financial Services Representative (FSR) Mont Alto, PA | Full-Time Make a Difference in Your Community Every Day At F&M Trust, banking is about more than transactions. It's about building relationships, earning trust, and helping customers reach their financial goals. We're looking for a Financial Services Representative to join our Mont Alto team. Whether you're an experienced banker or someone with a strong customer service background, this role offers the opportunity to build a rewarding career while making a meaningful impact in the lives of our customers. As a Financial Services Representative, you'll serve as a trusted resource for customers by providing exceptional service, processing transactions, identifying customer needs, and recommending financial solutions that help individuals, families, and businesses succeed. What You'll Do Welcome customers and deliver an outstanding branch experience Process a variety of banking transactions accurately and efficiently Assist customers with account inquiries and service requests Build relationships through meaningful customer conversations Identify customer needs and recommend appropriate banking products and services Support branch growth through referrals and customer education Maintain cash handling accuracy and balancing standards Adhere to all bank policies, procedures, and regulatory requirements Collaborate with branch teammates to achieve service and business goals What We're Looking For Successful candidates are: Passionate about helping people Strong communicators who enjoy building relationships Detail-oriented and dependable Comfortable learning new technology and banking systems Motivated to grow professionally Able to thrive in a team-oriented environment

Qualifications Required:

High school diploma or equivalent Excellent customer service and interpersonal skills Ability to manage multiple priorities while maintaining accuracy Strong communication and problem-solving abilities

Preferred:

Cash handling experience Retail, hospitality, sales, or customer service experience Experience meeting performance goals or referral objectives Why F&M Trust? At F&M Trust, you'll find more than a job. You'll find a team that values service, integrity, respect, and professional growth. We are committed to investing in our employees through: Comprehensive training programs Career development opportunities Ongoing professional education Leadership development resources A supportive team environment focused on success and growth Benefits Eligible employees may enjoy: Medical, Dental, and Vision Insurance Paid Time Off 11 Paid Holidays 401(k) with Company Match Company-Paid Life Insurance Short-Term and Long-Term Disability Coverage Employee Assistance Program Wellness Initiatives Educational Assistance Opportunities Ideal Backgrounds You may be a great fit if you have experience as a: Bank Teller Universal Banker Personal Banker Relationship Banker Retail Banker Customer Service Representative Sales Associate Branch Representative Member Service Representative Hospitality Professional If you're passionate about helping people, developing relationships, and building a long-term career, we'd love to hear from you. F&M Trust is an Equal Opportunity Employer. Disability/Veteran