We are seeking a Teller/Member Service Representative to join our team! You will be responsible for helping members by providing product and service information, teller functions and resolving technical issues.

Responsibilities:

Process all teller transactions for members Handle customer inquiries and complaints Provide information about the products and services and recognize opportunities for cross-selling Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services ​

Qualifications:

Previous experience in financial institution, customer service, sales, cash handling, or other related fields Ability to build rapport with members Ability to prioritize and multitask Flexible work schedule Positive and professional demeanor Excellent written and verbal communication skills Bilingual - Spanish is a plus

Job Type:

Full-time Benefits:

401(k) matching Dental insurance Health insurance Life insurance Opportunities for advancement Paid sick time Paid time off Vision insurance

Work Location:

In person