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AC
Aon Corporation
Underwriting Specialist II
Career Insights for Underwriting Assistant
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Based on Indiana data
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What they do
An Underwriting Assistant assists insurance underwriters with administrative tasks and managing documents for insurance files, applications and claims. Assists with research, customer service, or compiling information for business or regulatory reports.
$45,726 / year median in Indiana
Job Description
Aon Is Looking For An Underwriting Specialist II We currently have an exciting hybrid career opportunity for an Underwriting Specialist II in our Ft. Wayne, IN office. This position will support Aon's K&K Insurance group Mass Merchandising business group within Aon Affinity. Aon is in the business of better decisions: At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed. What the day will look like: Answer client phone calls that are received within the division and effectively communicate program guidelines to the client as well as answering any questions related to the specific programs. Review, evaluate and approve insurance applications and related documents. Follow up with client or agent on pending information needed for a complete submission following the specific guidelines for the cash with application program. Prepare files for renewal solicitation. Verify accounts are still within the parameters of underwriting guidelines. Order loss runs and send non-renewals as needed. Communicate with policy operations on the execution of tasks needed to bind an account or complete a client's request. Develop and maintain positive and constructive working relationships with underwriters, marketing professionals, brokers, and policy operations associates to provide high quality service to clients. Assist in review and assignments of e-mails in unit shared e-mail boxes, including e-commerce websites (transaction confirmations). Meet minimum performance standards determined by Key Performance Indicators. Support a tier based phone support system answering calls from agents or insured's as needed. Skills and experience that will lead to success: 1+ years of office and/or administrative background. P&C license preferred/must be obtained within 6 months of hire. Customer Service experience including verbal/telephone skills. 1- 2 years Insurance industry experience preferred Strong organizational and interpersonal skills with attention to detail. Ability to work with frequent and multiple policy, procedure, and regulation changes. Proficiency at keying alpha and numeric information with accuracy and speed. Knowledge of basic equipment functions, such as how to create and maintain files, printing, copying, faxing, phone messaging and voicemail.