Director, Security

Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

This position is responsible for providing strategic direction, guidance, support, and oversight to ensure the successful operation and continuous progress of the Security department. Essential duties include, but are not limited to: Ensuring a safe, secure environment for team members, vendors and guests, as well as the security of all property and assets; fiscal responsibility, guest service, employee engagement, and overall compliance Personally demonstrate and select, train, coach, counsel, appraise, discipline and retain direct reports who consistently perform actions and behaviors that reinforce the Company's Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida and property policies and procedures Prepare and administer departmental budgets Create and perpetuate policies, procedures and standards that maintain compliance, elevate operational efficiencies and perpetuate the Company's brand Establish red-tape-free measures/metrics and audit adherence to Federal, National Indian Gaming Commission, Seminole Tribe of Florida and Company policy, procedures, guidelines and standards related to security and transportation Set measures and standardized feedback reports/systems/tools to track department progress and keep the executive team and others as appropriate apprised of results and initiatives for continuous improvement Ensure at least one successor is developed for the director's role Garner peer involvement for strategies and initiatives Ensure appropriate staffing and scheduling Cultivate excellent relationships with regulatory agencies and local law enforcement to ensure the sharing of information as well as their awareness, trust and support Ensure the purchase, maintenance and retention of tools, equipment, vehicles and systems and all assets required for safe, effective and efficient operations Safeguard assets transported to and from the casino Recommend and ensure safety and emergency procedures training as required for non-security/transportation team members Detain persons due to probable cause for the purpose of notifying law enforcement • Maintain accurate records on incidents and investigations Oversee alarm and key control systems Maintain an up-to-date and complete operating manual Earn the loyalty and respect of peers, direct reports, and department team members Develop, implement, monitor, and measure proactive measures resulting in a safe, guest-oriented environment Respond to inquiries or complaints from guests, local, state and federal agencies or members of the business community Present reports and share timely need-to-know information as appropriate Ensure prompt and discreet notification to senior management and/or the Ethics Hotline of any observation of illegal acts and/or internal ethics violations Demonstrate a resounding commitment to responsible gaming and responsible alcohol service, including the discouragement/prevention of problem gambling and underage gambling/consumption of alcohol Qualifications Bachelor's degree in a related field or equivalent combination of education and experience required Minimum of seven (7) or more years of security management experience within a high-volume casino/hotel environment, with significant experience in a senior leadership role required Demonstrated success in leading a team of 50 or more security or law enforcement department members is required Progressive career movement and job stability required Gaming industry and law enforcement knowledge required Proficient Microsoft Office skills, including Word, Excel, and Outlook, required Experience with scheduling software and Perspective Incident Reporting System is strongly valued Stellar role model of personal and business ethics; be the gatekeeper of ethical practices and honorable behaviors Sound judgment Professional composure no matter what! Define problems, collect data and establish facts to draw valid conclusions Outstanding guest service skills; ability to anticipate and de-escalate unpleasant/unsafe situations Communicate fully and frequently with clarity and purpose Accurate, mature problem solving Confidence, credibility, and presence in front of individuals, small and large groups so when you lead, they will follow

Work Environment:

Duties and responsibilities are typically performed in a professional office setting, but there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

Native American Preference Policy:

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Employment Process:

Seminole Gaming's employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to: Credit Check Criminal Background Check Drug Screen Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). Thank you for choosing us as your employer of choice! If you are ready for an exciting opportunity working in a creative environment where you can bring your authentic self to work, we want to connect with you! If you're unable to find a position that matches your interest, please tell us a little about yourself, and we'll recommend jobs that match your interests. Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!