Front Desk Receptionist

Job Title:

Dental Front Office Coordinator Monday, Wednesday, and Two Saturdays We are seeking a friendly, organized, and professional Front Office Coordinator to be the face of our practice. As the first point of contact for our patients, you will play a vital role in ensuring a smooth, welcoming, and efficient patient experience.

Key Responsibilities Patient Concierge:

Greet patients warmly, manage check-in/check-out, and maintain a professional reception area.

Scheduling:

Coordinate complex appointments and optimize the daily provider schedule to ensure consistent patient flow.

Insurance & Billing:

Verify insurance coverage, obtain authorizations, and explain treatment plans and co-pays to patients with clarity.

Records Management:

Maintain accurate electronic health records (EHR) and ensure all patient information is kept strictly confidential per HIPAA guidelines.

Communication:

Handle multi-line phone systems, manage office emails, and follow up on patient inquiries or missed appointments.

Qualifications Experience:

1-2 years of experience in a dental or medical front office (Dental preferred).

Tech Savvy:

Proficiency with dental practice management software (we have Carestack) and Microsoft Office.

Soft Skills:

Exceptional communication skills, a "patient-first" mentality, and the ability to multitask in a fast-paced environment.

Knowledge:

Basic understanding of dental terminology and insurance billing codes. Why Join Us? We offer a supportive team environment, competitive compensation, and the opportunity to make a meaningful impact on our community's oral health. If you are a proactive problem-solver with a bright personality, we'd love to meet you!

Job Type:

Part-time Pay:

$25.42 - $31.61 per hour Expected hours: 16 - 36 per week

Benefits:

Flexible schedule

Work Location:

In person