Fulfillment Specialist (Tier II)

Description We are looking for a detail-oriented Fulfillment Specialist (Tier II) to support payroll package preparation and distribution for a Contract position in Naperville, Illinois. This role is ideal for someone who works carefully in a production-driven environment, values accuracy, and understands the importance of handling sensitive client materials securely. The successful candidate will help ensure payroll deliveries are organized, verified, and prepared on schedule while maintaining consistent quality standards.

Responsibilities:

• Prepare and organize materials by client account so each shipment is accurate, complete, and ready for timely distribution.
• Verify package contents by completing tracking steps, confirmations, and documented control checks throughout the fulfillment process.
• Follow established security and audit guidelines to safeguard confidential client information and maintain proper package handling practices.
• Identify discrepancies such as missing, incomplete, or incorrect output and promptly report concerns to the appropriate team for resolution.
• Support daily production flow by keeping packaging and distribution equipment clean, operational, and ready for use.
• Replenish and stage packing materials to ensure the team has the supplies needed to meet workflow demands.
• Balance multiple assignments at once while maintaining strong attention to detail and consistent output quality.
• Contribute to an organized fulfillment area that supports efficiency, accuracy, and dependable package movement Requirements
• High school diploma required.
• Ability to read and understand basic written instructions, short correspondence, and routine documentation.
• Basic computer proficiency for completing confirmations, tracking activities, and related fulfillment tasks.
• Ability to manage multiple responsibilities without compromising accuracy, quality, or package integrity.
• Capacity to stand for extended periods during the workday.
• Ability to lift and move materials weighing up to 50 pounds.
• Comfort working in a fast-paced production or distribution environment with attention to deadlines.

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