Health and Wellness Associate

Job Overview iCRYO is an upscale wellness service retailer of cryotherapy, infrared therapy, body sculpting, IV therapy, and other related services. Our mission is to elevate the lifestyle of our team members and guests by providing professional, affordable, and convenient recovery services while raising the bar in the health and wellness industry. Our Company Culture is centered around the passion we have for increasing the quality of life for our guests. We work as a team in all aspects of our daily operations to provide first-class professional, affordable, and convenient services to the masses.

Salary Range:

$20.00 - $20.00 per hour Benefits Hourly Base Salary + Bonus Opportunities Paid Time Off (PTO) Hands on

Training Career Growth Opportunities Requirements Qualifications:

Health and wellness passion/experience 2+ years of Sales Experience Ability to work a flexible schedule including evenings and weekends. Ability to comprehend and pass a number of iCRYO-designed service exams following initial training. Maintain good time management skills, good judgment, and the ability to multitask. Display exceptional guest experience skills, and handle and resolve guest issues to maintain guest loyalty. Understand the needs of the guest, and the ability to educate guests on services needed in a competent, efficient, and professional manner. Meet or exceed minimum productivity requirements set by the company including sales goals. Maintain a professional appearance and positive attitude. Maintain an environment of trust, and communicate efficiently with managers and peers. Must be able to complete ongoing and continued education. Maintain a clean environment, and uphold company standards. Responsibilities Our ideal candidate shall have a dynamic personality and a burning passion for overall wellness and recovery. Must have high energy and be ready to attend to guests immediately upon arrival. The team member is directly responsible for helping guests achieve their lifestyle goals with exceptional guest service, marketing through social media, and attending community events. The team member will also be responsible for continuing their education of our products and services as well as working as a team with other employees and maintaining safety protocols within the center. The Team Member should be action-oriented, customer service is driven, ambitious, culturally fit, upbeat, confident, honest, detailed, and goal-oriented. This candidate must be able to meet and exceed individual sales goals that contributed toward the team's overall sales goals. This person will work with the Center Manager, and their team to identify and solve problems, set expectations and goals, and complete daily tasks. This candidate shall also possess the skills necessary to perform their duties and responsibilities with minimal direct supervision. About Us iCRYO Grosse Pointe is a premier fitness and wellness center dedicated to elevating health and longevity. We offer cutting-edge services like cryotherapy, IV drip therapy, and body sculpting in a dynamic, client-focused environment. Join our energetic team and help empower individuals to achieve their optimal well-being with innovative, accessible solutions.