Registrar, Norton Cancer Institute
- Infusion Center
- St. Matthews, Days Norton Healthcare
- 3.
8 Louisville, KY Job Details Full-time 4 hours ago Benefits On-the-job training Qualifications In-person patient registration Patient scheduling systems Medical chart preparation Correspondence management Overseeing health insurance pre-certification Electronic health records (EHR) management Phone communication Patient demographics Filing Client file management No experience needed Phone call screening Medical scheduling High school diploma or GED Healthcare referral management Mail management Telephone systems Health insurance referral requirements Mail processing Case referral Phone triage Handling patient inquiries Managing patient records Entry level Under 1 year Customer data entry
Full Job Description Responsibilities:
Performs registration in computerized systems, with a high level of computer experience. Performs pre-registration, enters date-of-service upon patient arrival and arrives patient in EMR. Obtains current demographic and insurance information at each patient encounter, verifies information is correctly entered into all systems. Obtains payment from patients per Norton Healthcare collection policy. Sends missed appointment letter to patients. Has knowledge of insurance carriers. Secures referrals to PCP or specialist if needed. Schedules patient appointments in electronic scheduling system. Schedules diagnostic tests and consults. Secures precerts/authorizations for diagnostic tests and admissions/transfers. Answers in-coming telephone calls, prioritizes and routes appropriately. Takes complete telephone messages, prioritizes and routes appropriately. Provides callers with exceptional customer service with telephone interactions. Coordinates incoming and outgoing correspondence. Files appropriately in patient chart. Assists with chart preparation.
Qualifications:
No experience required. We provide comprehensive on the job training. If you want to learn more about the role, are passionate about taking care of patients and our community, we encourage you to apply.
Desired:
One year in a healthcare setting High School Diploma or GED
