Job Description -

Referral Coordinator Job Purpose:

This person is responsible for scheduling referral appointments for patients to the appropriate specialist or procedure facility.

ESSENTIAL DUTIES AND RESPONSIBALITIES

: Maintain ongoing tracking and appropriate documentation on referrals to promote team awareness and ensure patient safety. This tracking may use an IT database. Assemble information concerning patient's clinical background and referral needs. Per referral guidelines, provide appropriate clinical information to specialists. Contact the specialist office and insurance companies to ensure prior approval requirements are met. Present necessary medical information such as history , diagnosis , and prognosis. Provide specific medical information to financial services to maximize reimbursement to the specialist. Review details and expectations about referral with patients. Assist patients in problem solving potential issues related to the health care system, financial or social barriers ( e.g.. request interpreters as appropriate, transportation services or prescription assistance). Identify and utilize culture and community resources. Establish and maintain relationships with identified service providers. Ensure that referrals are addressed in a timely manner. Remind patients of scheduled appointments via mail or phone. Ensure that patient's primary care chart is up to date with information on specialist consults, hospitalizations, ER visits, and community organization related to their health.

JOB REQUIREMENTS

High School Diploma Medical Assistant Certification Strong customer service focus Effective verbal and written communication skills Teamwork Organized and able to manage competing priorities Good judgement Self-motivated Excellent time management Resourcefulness in problem solving Able to take and follow through the delegated tasks and accountability

Our EEO Statement:

Harmony Health provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Harmony Health complies with applicable state and local laws governing nondiscrimination in employment.

Job Type:

Full time

Job Type:

Full-time Pay:

$25.00 - $32.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person