Behavioral Health Navigator

CURRY SENIOR CENTER - 3.3

San Francisco, CA Job Details $28 - $32 an hour 17 hours ago Qualifications Bilingual Patient follow-up care Housing case management Bachelor's degree in social work Community care (work setting) Interdisciplinary collaboration in health services social work Maintaining patient confidentiality Housing search assistance iOS In-person customer service Medication adherence support Experience working with individuals with chronic illnesses Patient advocacy Mid-level Community resource coordination in health services social work Healthcare education 3 years Medical social work Care planning in social services Preventive health (patient care) Experience working with individuals experiencing homelessness Mental health resources facilitation Analysis skills Data management Task prioritization Client referral services Substance abuse Personal transportation assistance Organizational skills Multidisciplinary team collaboration for treatment planning Full Job Description

JOB SUMMARY

This role is a healthcare extender that guides clients through and around barriers in the complex healthcare system. This role also provides support to overcome obstacles to accessing and/or receiving services needed to maintain well-being and independence.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Work with a multidisciplinary team that includes; RN's MD's, MSW's and LCSW's to support clients and address the social determinants that impact the clients' health. Link clients with resources (e.g. housing, transportation, healthcare, etc.). Provide supportive services in clients' place of residence. Advocate for clients by accompanying patients in various settings: medical offices, specialists, hospitals and clients' homes. Assist with developing client care plans that reflect individual clients' needs and connects clients to appropriate resources as developed by Case Manager's treatment plan. Coordinate client care (e.g. transportation arrangements, medical appointment reminders, referrals, medication management, preventive care education and/or follow-up care adherence). Work with clients facing homelessness, substance abuse, mental health issues, and/or complex chronic medical conditions. Maintain data tracking for BHN position. Perform other duties as assigned.

JOB REQUIREMENTS

BSW preferred. Associate's degree in Social Services or 3-5 years of related experience. Work experience in community-based health care service capacity. Proof of negative or inactive TB required. Curry Senior Center will provide or reimburse for the cost of a TB test after an offer of employment has been accepted by both parties. Proof of a negative TB test within 90 days will also be accepted.

DESIRED SKILLS AND ABILITIES

Effective oral and written communications skills with the ability to express ideas in a clear, thorough, concise manner. Strong interpersonal, communication and organizational skills. Solid aptitude for customer service. High degree of skill in grammar, spelling and punctuation. Ability to maintain the confidentiality of all information obtained. Strong organizational skills and the ability to prioritize workflow. High level of analytical problem-solving skills. Excellent time management skills, including the ability to manage self-development. Must be action-oriented and have the ability to work independently and as a team player. Strong computer skills such as Chrome, Google suite, Apple iOS, Office suite. Bi-lingual, preferred.

PHYSICAL DEMANDS

Work will be performed sitting at a desk/chair or standing while speaking and interacting with clients. Position will require average finger dexterity to operate normal office equipment and systems.

Sitting:

25 % of the workday

Standing:

25 % of the workday

Walking:

50 % of the workday

Bending:

5 % of the workday

Twisting:

5 % of the workday

Lifting:

5 % of the workday/Moderate, generally not over 10 pounds

Carrying:

5 % of the workday/Moderate, generally not over 10 pounds

Climbing:

25 % of the workday