Requirements:

Must be able to pass a level 2 background check Driving License with reliable transportation and Valid Auto Insurance Card Cell Phone with

Reliable Service Home Internet Access Basic Job Description:

• High Volume Phone, Text & Email Communication
• Hiring caregivers including: Job Post, Follow-ups, Pre-Screening, Competency Testing, Orientation Assistance
• Human Resources- Caregiver Hiring, discipline and dismissal

Paperwork:

Printing, preparing, completing, scanning, filling ext.

• Scheduling Care for Patients
• Intermediary between Patients, Caregivers and Case Managers
• Cultivate professional relationships and generating referrals
• Communicates with hospitals, skilled nursing facilities, rehabilitation clinics and assisted living facilities to build and maintain relationships and promote our homecare services

Data Entry and Records Maintenance Detailed Staff Recruitment, Hiring & Personnel Coordinator Job Description:

• Recruiting HHAs, CNAs, homemakers, and companions for employment.
• Managing the patient care employee application process.
• Selecting qualified applicants for employment.
• Scheduling and conducting orientation of new patient care employees.
• Selecting qualified applicants for the home health aide course.
• Managing patient care employee compliance.
• Conducting performance evaluations for patient care employees.
• Recognizing patient care employees for outstanding service.
• Counseling patient care employees when correction or improvement is needed.
• Handling patient care employee health insurance.
• Managing patient care employee injuries and workers compensation claims.
• Handling general patient care employee related issues.
• Other duties and tasks as directed by the Administrator.

Detailed Scheduling Job Description:

• Selecting and scheduling patient care employees for patient care.
• Providing the patient or patient's representatives the names of the patient care employees who are scheduled to provide care to the patient.
• Providing the Plan of Care Service Plan to the patient care employee scheduled to provide care.
• Communicating with the Scheduling Supervisor, Administrator, Social Worker, and/or RN regarding patient care issues and potential patient inquiries and documenting the communication.
• Reviewing the patient care schedule to ensure that patients are staffed with appropriate patient care employees.
• Managing relationships between patients and patient care employees.
• Communicating and relating with patient care employees on a personal level.
• Maintaining authorizations for all contracted clients.
• Answering all incoming calls before and after regular business office hours.
• Documenting scheduling activities and communication with patient care employees, patients, and patient's representatives.
• Reviewing electronic time and patient care records for completeness and accuracy of care based on clients need or authorization.
• Training and overseeing patient care employees' electronic time and patient care records in real time for quality purposes.
• Being a patient care employee advocate.

Detailed Administrative Staff & Receptionist Job Description:

• Answering and triaging all incoming calls during regular business office hours.
• Forwarding calls as appropriate.
• Maintaining all electronic patient files.
• Copying, faxing, and scanning documents.
• Other duties and tasks as assigned by the Administrator.

This position requires exceptional customer service skills, great attention to detail, ability to multi-task and confidence to work independently. The right person must have a positive attitude and be able to handle time sensitive issues on a daily basis.

Skills Needed:

Excellent selling, organization, and problem-solving skills Outgoing personality with a great smile: exceptional customer service skills Excellent interpersonal communication Proficient in

Microsoft Word & Excel Hours:

Scheduled office hours are Monday-Friday 9am-5pm. Available during natural disasters and emergencies How to

Apply:

Phone:

(813) 513-9097 www.hopewellcare.

com https:

//info.flclearinghouse.com

Job Type:

Full-time Pay:

$40,000.00 - $50,000.00 per year

Work Location:

In person